{"id":10305,"date":"2026-07-02T16:11:05","date_gmt":"2026-07-02T14:11:05","guid":{"rendered":"https:\/\/measuredability.com\/au\/jobs\/customer-service-call-centre-officer-ad-11867\/"},"modified":"2026-07-02T16:11:05","modified_gmt":"2026-07-02T14:11:05","slug":"customer-service-call-centre-officer-ad-11867","status":"publish","type":"masa_aus_job","link":"https:\/\/measuredability.com\/au\/jobs\/customer-service-call-centre-officer-ad-11867\/","title":{"rendered":"Customer Service \/ Call Centre Officer"},"content":{"rendered":"<p>Wood Recruitment is seeking a Customer Service \/ Call Centre Officer to join a fast-paced operational environment in Perth.<\/p>\n<p>This role is ideal for candidates who enjoy working with customers, coordinating bookings, and solving problems quickly in a high-volume phone environment.<\/p>\n<p>We welcome applicants from customer service, call centers, outbound telesales, transport\/logistics, dispatch, retail, and hospitality backgrounds.<\/p>\n<p><strong><em>What you\u2019ll be doing:<\/em><\/strong><\/p>\n<ul>\n<li>Handling inbound and outbound customer calls in a high-volume environment<\/li>\n<li>Managing service bookings and customer requests efficiently<\/li>\n<li>Coordinating with internal teams to ensure services are delivered smoothly<\/li>\n<li>Following up with customers regarding bookings and updates<\/li>\n<li>Maintaining accurate customer and booking records<\/li>\n<li>Assisting with new client onboarding and service enquiries<\/li>\n<\/ul>\n<p><strong><em>What you\u2019ll need:<\/em><\/strong><\/p>\n<ul>\n<li>Previous experience in a customer service or call centre role<\/li>\n<li>Experience in outbound telesales or phone-based environments is highly regarded<\/li>\n<li>Backgrounds in dispatch, bookings, logistics, retail or hospitality are welcome<\/li>\n<li>Strong communication and interpersonal skills<\/li>\n<li>A confident and friendly phone manner<\/li>\n<li>Excellent attention to detail and organisation<\/li>\n<li>Ability to multitask in a fast-paced environment<\/li>\n<li>A proactive, solutions-focused attitude<\/li>\n<li>Australian citizenship or permanent residency<\/li>\n<\/ul>\n<p><strong><em>What\u2019s in it for you:<\/em><\/strong><\/p>\n<ul>\n<li>Guaranteed salary increases linked to new clients signed<\/li>\n<li>Stable Monday \u2013 Friday full-time hours<\/li>\n<li>Modern office located close to major public transport routes<\/li>\n<li>A young, dynamic and supportive team culture<\/li>\n<li>Full training provided to help you succeed in the role<\/li>\n<li>Regular team events and social activities<\/li>\n<li>Real opportunities for long-term career progression<\/li>\n<\/ul>\n<p><strong><em>How to apply:<\/em><\/strong><\/p>\n<p>To complete your application for this position please click on the &quot;APPLY&quot; button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our client is seeking a Customer Service \/ Call Centre Officer to manage bookings, assist customers, and handle high-volume calls in a fast-paced team<\/p>\n","protected":false},"featured_media":0,"template":"","masa_aus_job_brand":[53],"masa_aus_job_location":[54],"masa_aus_job_work_type":[55],"masa_aus_job_category":[56],"class_list":["post-10305","masa_aus_job","type-masa_aus_job","status-publish","hentry","masa_aus_job_brand-masa-australia","masa_aus_job_location-all-perth","masa_aus_job_work_type-full-time","masa_aus_job_category-other"],"_links":{"self":[{"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job\/10305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job"}],"about":[{"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/types\/masa_aus_job"}],"version-history":[{"count":0,"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job\/10305\/revisions"}],"wp:attachment":[{"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/media?parent=10305"}],"wp:term":[{"taxonomy":"masa_aus_job_brand","embeddable":true,"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job_brand?post=10305"},{"taxonomy":"masa_aus_job_location","embeddable":true,"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job_location?post=10305"},{"taxonomy":"masa_aus_job_work_type","embeddable":true,"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job_work_type?post=10305"},{"taxonomy":"masa_aus_job_category","embeddable":true,"href":"https:\/\/measuredability.com\/au\/wp-json\/wp\/v2\/masa_aus_job_category?post=10305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}