Not Just a Labour Hire Company —
A Workforce Partner Built for Business Growth.

We don’t just fill roles, we fuel industries. As a labour hire company built by operationally minded, entrepreneurial leaders, we understand the urgency, precision and performance today’s employers demand.

We’re a client-first business at every level, driven by relationships, powered by scale and trusted to deliver when others can’t. Whether you’re looking for 10 workers or 1,000. We bring workforce solutions that move as fast as your business does.

About Us - Labour Hire

Not Just a Labour Hire Company — A Workforce Partner Built for Business Growth.

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Our story

How MASA became a leader in labour solutions.

Our journey as an outsourcing company began with a simple but powerful idea: employers deserve a partner who understands operations as deeply as they do staffing. In 1985, our founding team launched Capital Outsourcing, long before the rise of modern outsourcing companies. Built with entrepreneurial grit and an unwavering client-first mindset, we quickly became the go-to partner for businesses needing dependable ways to hire part-time staff, fill temporary gaps or secure permanent blue-collar talent.
By 1990, the acquisition of Greys Recruitment expanded our reach. Then, in response to legislative shifts, Capital Outsourcing was sold in 2003. But this wasn’t the end, it was a turning point.

MASA Outsourcing was founded in 2009, designed to meet a growing demand for smarter, more compliant and scalable outsourcing staffing services. With deep industry knowledge and a passion for innovation, we set out to become the outsourcing compony that businesses could trust for both everyday workforce needs and high-pressure, hard-to-fill roles.

In 2014, a number of our senior leaders returned to MASA, bringing with them not only deep experience, but the operational foresight to scale smarter and grow faster. Their leadership helped shape MASA into the permanent and temporary employment agency trusted by businesses today.

The MASA group now provide ongoing contingent staffing solutions to over 200 corporate entities, ensuring consistent access to qualified, job-ready blue-collar talent. From urgent shifts to strategic workforce planning, MASA delivers staffing solutions that combine speed, precision and a people-first mindset. All backed by operational excellence that drives real business results.

What we stand for:
The values that drive MASA

Our actions are guided by a clear set of values that go beyond words. They shape every placement, every partnership and every outcome.

We believe there’s no profit without integrity and we’re committed to doing what’s right, not just what’s easy. Whether we’re helping a business scale up or connecting a worker with a career opportunity, fairness is non-negotiable.

From a fair wage for a fair day’s work to a firm but fair employment culture, we build trust by standing by our people and by yours. These principles ensure we deliver workforce solutions that are not only effective, but ethical.

Because being a great outsourcing company means doing right by everyone involved, clients, candidates and communities alike.

Our staffing process:
vetted, verified and worksite-ready

At MASA, staffing is about protecting your business, your site and your standards.
That’s why we follow a strict, multi-step recruitment and mobilisation process to ensure every candidate is properly vetted, compliant and ready to perform from day one

Our staffing process includes:

Face-to-face interviews to assess attitude, communication and suitability

Numeracy and literacy assessments to match workplace demands

Psychometric testing, where applicable, for behavioural insights

Two reference checks for reliability and past performance

ID and citizenship verification for work rights compliance

Criminal background checks and, where needed, credit history reviews

Licence and qualification validation (e.g. forklift, high-risk tickets)

Medical testing (available upon request)

Induction and mobilisation, including full PPE supply

Exit interviews and contract debriefing where required

We also offer client-specific checks such as driver history, PDP or incident records, to tailor our screening to your risk profile.

With over 25 quality control and verification touchpoints, MASA ensures no one is placed without completing our full registration process.
This end-to-end approach minimises compliance risks, enhances performance outcomes and gives you peace of mind.

Frequently Asked Questions (FAQ)

What makes MASA different from other outsourcing companies in Australia?

The MASA group isn’t just an outsourcing company. We’re an operationally minded, client-first partner built for business growth. With over four decades of industry experience and more than 200 corporate clients, we deliver scalable staffing that’s fast, compliant and customised to your industry needs.

Do you only provide temporary employment staffing?

Not at all. MASA is both a temporary employment agency and a permanent placement specialist. We support businesses with flexible labour solutions from short-term contracts and seasonal work to long-term, strategic hiring. Whether you’re looking to hire part-time, fill a permanent role or staff an entire crew, we’ve got you covered.

What industries do you specialise in?

We serve a wide range of blue-collar sectors across Australia, including construction, logistics, warehousing, FMCG, engineering, manufacturing, petrochemical and more. As a top outsource employment agency, we understand the operational demands and compliance needs specific to each sector and we tailor our staffing to match.

How does your vetting process ensure quality?

With more than 25 touchpoints across our recruitment and mobilisation process, MASA sets the standard in candidate screening. From face-to-face interviews to licence validation, medical checks, and site-specific induction. We ensure every candidate is fully vetted and worksite-ready. This level of rigour is what makes us a standout among temp hire agencies and outsourcing companies.

Can MASA handle high-volume staffing needs?

Yes. We are built to scale. Whether you need a handful of casual workers or a full labour force across multiple sites, MASA can deliver. Our systems and sourcing strategies allow us to provide consistent, reliable employment staffing without compromising on speed, safety or compliance.

How fast can you fill a position?

Thanks to our national talent database and refined recruitment process, MASA can often supply fully vetted workers in as little as a week. As a responsive and agile outsourcing company in Australia, we move at the pace your business demands.

What is outsource staffing and how does MASA support it?

Outsource staffing means delegating your workforce needs to a trusted partner who manages everything, from sourcing to onboarding and payroll. MASA takes this one step further with end-to-end labour solutions, becoming a true extension of your operations. It’s why businesses rely on us as their go-to outsource employment agency.

Not Just a Labour Hire Company — A Workforce Partner Built for Business Growth.

Not Just a Labour Hire Company — A Workforce Partner Built for Business Growth.

Our story

What we stand for: The values that drive MASA

Our staffing process: vetted, verified and worksite-ready

Our staffing process includes:

Frequently Asked Questions (FAQ)

What makes MASA different from other outsourcing companies in Australia?

Do you only provide temporary employment staffing?

What industries do you specialise in?

How does your vetting process ensure quality?

Can MASA handle high-volume staffing needs?

How fast can you fill a position?

What is outsource staffing and how does MASA support it?

Not Just a Labour Hire Company —
A Workforce Partner Built for Business Growth.

What we stand for:
The values that drive MASA

Our staffing process:
vetted, verified and worksite-ready