Administration Manager

Are you an experienced Administration Manager from the residential building space who thrives on structure, leadership and driving performance? Our client, a highly respected and long-established residential builder with a strong footprint in the WA market, is seeking a dynamic Administration Manager to lead a high-performing team across project coordination, selections and client liaison. This is a pivotal leadership role reporting directly to the Operations Manager, where you will take ownership of workflow, KPI delivery and continuous improvement across the administration function.

What you'll be doing:

• Lead, manage and support the Administration team (Project Coordinators, Selection Consultants and Client Liaison Officers)
• Oversee daily workflow to ensure jobs progress smoothly from PPA to OK2Start within KPI timeframes
• Chair weekly job book meetings and allocate work to ensure timely job progression
• Ensure exceptional customer service, managing client enquiries and resolving complaints effectively
• Oversee contract documentation, approvals and accurate record management
• Maintain and update contract, addenda and specification templates
• Monitor and report on pipeline, estimated starts and team performance
• Collaborate with Construction, Drafting, Estimating, Finance and other departments to prevent delays
• Identify training needs, manage staff performance and maintain appropriate resourcing levels
• Drive continuous improvement across administrative systems, processes and standards

What you'll need:

• Previous experience in a supervisory or leadership role within the building or construction industry
• Proven experience as an Administration Manager in residential construction (or a similar sector)
• Strong background in managing administration teams, workflow and KPIs in a fast-paced project environment
• Experience overseeing contract documentation, approvals and client processes through pre-construction stages
• Strong understanding of construction documentation including contracts, plans and specifications
• Advanced computer literacy (Word, Excel, Outlook)
• Knowledge of compliance, record-keeping and corporate administrative standards

What’s in it for you:

• Generous remuneration package
• Free onsite parking
• Great company culture
• Various career progression opportunities

How to apply:

To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.