MASA Specialist Human Resources & Industrial Relations Solutions Cape Town

Providing Outsourced HR & IR Solutions for over 40 years

Rooted firmly in the solid foundation of the Measured Ability Group of Companies, MASA Specialist Human Resources and Industrial Relations Divisions have been trusted as industry leaders within the staffing sector for over 40 years

  • Four decades providing comprehensive outsourced Industrial Relations and Human Resources Solutions to multinational blue-chip corporates across a wide range of industries

  • Expert team of Human Resources Specialists, servicing over 200 blue-chip entities

  • In house management of 12 000 unique payroll transactions monthly

  • Complete HR service from strategy to payroll & all HR processes

  • Managing collective bargaining, trade union liaison, strike management, disciplinaries & CCMA representation

  • Create a tailored approach, designed and managed by market leading HR & IR experts, using the best people to develop the optimum outcome, no matter the complexity or size of the task

  • Structuring our services to ensure maximum Return on Investment as your trusted HR Solution Provider

An extensive network of regional offices empower us to operate with unmatched efficiency both nationally and internationally.

Cape Town Office:

Unit 303

De Tijger Office Park

59 Hannes Louw Drive

Parow North

Phone: 021 828 7000

[email protected]

Trust MASA Outsourcing to expertly manage your Human Resources & Industrial Relations in Cape Town

So you can focus on what’s important to you – Growing your Business

MASA Outsourcing is a South African labour powerhouse placing thousands of staff countrywide through its various divisions and entities.

A leading provider of temporary staffing in South Africa.

Expert Human Resources and Industrial Relations Solutions

MASA is the way to go if you’re searching for a full-service human resources and industrial relations specialist in Cape Town and the broader Western Cape province. We provide various solutions to serve your company’s continuous development in this region.

We can cover every front, from managing payroll and compliance to developing HR and IR strategies. You can trust that you will receive the highest quality service from our team, driven by our many years of experience in the industry.

HR and IR for Companies in Cape Town 

Cape Town is a bustling metropolis with a diverse range of businesses with a high need for specialist human resources and industrial relations solutions. Be that as it may, a firm is only as good as its HR and IR systems, and MASA has a track record of providing effective HR and IR solutions that improve business.

MASA has provided quality outsourced HR and IR solutions to companies across various industries in Cape Town for many years. We understand the unique challenges businesses in this city face, and we can provide tailored solutions to help your organisation thrive.

Get in touch with MASA if you’re looking for a comprehensive human resources solution in Cape Town.

Human Resources vs Industrial Relations

Human resources (HR) and industrial relations (IR) are distinct but closely related fields. Both disciplines deal with employee issues, but they take different approaches.

HR focuses on managing people within an organisation, while IR is concerned with managing the relationship between employees and employers. This includes negotiating and administering employment contracts and dealing with industrial disputes.

MASA offers both human resources and industrial relations solutions. This means that we can provide a complete service for any employee-related issues you may have.

If you’re unsure which solution you need, our team can help you assess your situation and find the best course of action.

Understanding Human Resources

Human resources are all about managing people within an organisation. This includes recruiting and training employees, managing payroll, and administering employee benefits.

The human resources department ensures that an organisation’s employees are productive and happy. This, in turn, helps to improve the bottom line.

MASA has a team of experienced human resources professionals who can help your business run smoothly.

You can also view our HR Solutions in our other regions:

Human Resource Solutions Durban

Human Resource Solutions Johannesburg

Human Resource Solutions Port Elizabeth

What HR Services Does MASA Provide?

We design human resources services to help businesses in Cape Town manage their employees effectively. We can handle all your HR-related tasks, including but not limited to the following:

  • Recruitment and selection
  • Training and development
  • Performance management
  • Employee relations
  • Payroll administration

We understand that every business is different, so we tailor our services to meet your needs. This means you can be sure you’re getting the best possible value for money.

What Sets MASA’s HR Services Apart?

MASA has a team of experienced HR and IR professionals who are experts in their fields. We can help your business develop and implement effective HR and IR strategies, and we’ll make sure that all your HR-related needs are taken care of.

Here are more reasons why you should choose MASA for your HR and IR needs:

  • We cover every aspect of your business, from planning to payroll to human resources.
  • We can tailor our services to meet the specific needs of your business.
  • We have a proven track record of delivering quality HR and IR solutions.
  • We offer competitive rates without compromising on quality.

Don’t underestimate the importance of human resources and industrial relations in your business.

Why Should You Invest in Human Resources Outsourcing?

There are many reasons why businesses outsource their human resources needs. Here are just a few of the benefits:

  • You’ll save time and money: You won’t need to hire additional staff or pay for expensive software when you outsource your HR functions.
  • You’ll get expert help from: Outsourcing your HR needs means having access to experienced professionals who can help you resolve employee issues.
  • You’ll reduce your risk: By outsourcing your HR, you can transfer the risk of any potential employment disputes to us. This means that you won’t have to worry about them.

Understanding Industrial Relations

Industrial relations (IR) deals with the relationship between employees and employers. This includes negotiating and administering employment contracts and dealing with industrial disputes.

IR is a complex and ever-changing field, so it’s essential to have a specialist team on your side. MASA has many years of experience in providing industrial relations solutions, and we’re well-equipped to deal with any challenges you may face.

You might also want to view our IR Solutions in other regions:

Industrial Relations Services Durban

Industrial Relations Services Johannesburg

Industrial Relations Services Port Elizabeth

What IR Services Does MASA Provide?

Our IR services are designed to help you manage your workforce effectively and compliantly. We offer a wide range of services, including:

  • Drafting and negotiating employment contracts
  • Managing industrial disputes
  • Advising on disciplinary matters
  • Providing training on IR issues

We tailor our services to meet the specific needs of your business, and we’re always on hand to offer advice and support.

Why are MASA’s IR Solutions superior in Cape Town?

Our IR solutions are the best in Cape Town for multiple reasons. Here are just a few:

  • We have a team of experienced and qualified professionals who are experts in industrial relations.
  • The breadth of our offerings ensures that we can meet any of your requirements.
  • We’re always up-to-date with the latest changes in industrial relations law, so you can be confident that you comply with all relevant regulations.
  • We’re committed to providing the highest levels of customer service, so you can be sure that you’re always getting the best possible value for money.

The Benefits of Outsourcing Industrial Relations Services

Outsourcing your industrial relations needs is a smart move for any business. It can help you save time and money and is a great way to ensure that all your HR-related needs are taken care of.

Beyond these benefits, companies outsourcing their IR services can also enjoy peace of mind knowing that they comply with all relevant laws and regulations. This is because our experts are always up-to-date with the latest changes in industrial relations law.

Contact us today if you have questions about MASA’s industrial relations and human resources solutions in Cape Town. We would be more than happy to answer any of your questions.


Frequently Asked Questions (HR)

What are the most optimal HR strategies?

There’s no one-size-fits-all answer to this question, as the best HR strategy for your business in Cape Town will depend on your specific needs. However, some of the most impactful HR strategies include employee engagement, performance management, and training and development.

What are the primary roles and responsibilities of HR?

Human resources and industrial relations play a vital role in any business in Cape Town. They are responsible for ensuring that the workforce is productive and happy and that the company complies with all relevant laws and regulations.

What makes up the components of an HR strategy?

An HR plan typically includes the following:

  • An analysis of the current workforce.
  • Discussion of the company’s future HR needs.
  • An action plan for meeting those needs.

How can HR be better?

As with any organisation, there is always room for human resources department enhancements. Investing in employee training, employing HR analytics, and improving employee-management communication are still some of the most effective methods.


Frequently Asked Questions (IR)

What are the central roles and responsibilities of IR?

The primary role of industrial relations is to manage the relationship between employees and employers. This includes negotiating and administering employment contracts and dealing with industrial disputes.

Can you describe the critical points in industrial relations?

IR is concerned with the critical points of contracts, pay and conditions, disputes, and training.

How many distinct forms of industrial relations are there?

There are two main forms of industrial relations: Collective and Individual. 

Collective industrial relations involve groups of employees, such as unions, while individual industrial relations involve individual employees.

Which groups make up the industrial relations triangle?

Workers, businesses, and trade unions are the main parties involved in industrial relations.

What changes or adjustments would enhance IR?

There are multiple ways to improve industrial relations, including:

  • Providing training on IR issues
  • Encouraging communication between employees and employers
  • Promoting mutual respect and trust
  • Encouraging negotiation and compromise

Feel free to get in touch with us if you have any further inquiries about the industrial relations and human resources options provided by MASA. Experts from our team are available 24/7 to help you out.

4.5/5 - (13 votes)