MASA Specialist Human Resources & Industrial Relations Solutions Durban

Providing Outsourced HR & IR Solutions for over 40 years

Rooted firmly in the solid foundation of the Measured Ability Group of Companies, MASA Specialist Human Resources and Industrial Relations Divisions have been trusted as industry leaders within the staffing sector for over 40 years

  • Four decades providing comprehensive outsourced Industrial Relations and Human Resources Solutions to multinational blue-chip corporates across a wide range of industries

  • Expert team of Human Resources Specialists, servicing over 200 blue-chip entities

  • In house management of 12 000 unique payroll transactions monthly

  • Complete HR service from strategy to payroll & all HR processes

  • Managing collective bargaining, trade union liaison, strike management, disciplinaries & CCMA representation

  • Create a tailored approach, designed and managed by market leading HR & IR experts, using the best people to develop the optimum outcome, no matter the complexity or size of the task

  • Structuring our services to ensure maximum Return on Investment as your trusted HR Solution Provider

An extensive network of regional offices empower us to operate with unmatched efficiency both nationally and internationally.

Durban Office:

3rd Floor, Island Circle Block,
22 Island Circle,
Riverhorse Valley Business Estate,

Phone: 031 312 6453

[email protected]

Trust MASA Outsourcing to expertly manage your Human Resources & Industrial Relations in Durban

So you can focus on what’s important to you – Growing your Business

MASA Outsourcing is a South African labour powerhouse placing thousands of staff countrywide through its various divisions and entities.

A leading provider of temporary staffing in South Africa.

MASA Specialist HR & IR Solutions Durban

Are you looking for comprehensive human resources and industrial relations solution in Durban?

Look no further than MASA. We offer a complete range of services tailored to meet your business’s specific needs.

From payroll management to strategy consulting, we have you covered. Our team of experts has years of experience in the field, so you can rest assured that you’re in good hands.

Human Resources & Industrial Relations Solutions in Durban

Durban is a bustling city with a lot to offer businesses of all sizes. But running a business is not always easy. That’s where MASA comes in. We are your one-stop-shop for all things HR and IR, and we’re here to help you grow your business and reach your full potential.

Our regional network spans the Durban, KwaZulu-Natal region and beyond, giving us a unique advantage over our competitors in the employment industry. By partnering with MASA, businesses in Durban can rest assured that they are receiving the best possible HR & IR service.

The difference between HR & IR

Human resources (HR) is the department within a company that is responsible for all things related to employees, from recruiting and hiring to training and development.

Industrial relations (IR) deals with the relationship between employees and management, as well as the negotiation of wages and working conditions.

While both HR and IR are important for businesses, they often have different goals. HR is typically focused on individual employees and their needs, while IR is focused on the collective bargaining process and ensuring that employees are treated fairly.

If you’re not sure which department to approach for your specific issue, don’t hesitate to get in touch with us. We would be happy to help you figure it out.

Defining Human Resources

In simple terms, human resources is all about managing the human element in an organisation. This includes everything from recruiting and hiring employees to training and development, as well as employee relations.

You might be interested in our HR Solutions:

Human Resource Solutions Johannesburg

Human Resource Solutions Port Elizabeth

Human Resource Solutions Cape Town

What Do HR Services Entail

The human resources department is responsible for ensuring that an organisation’s employees are happy and productive. To do this, they often provide a wide range of services, such as:

  • Recruitment and selection
  • Training and development
  • Employee relations
  • Compensation and benefits
  • Health and safety

HR services are vital for businesses of all sizes, as they help to ensure that the company is running smoothly and efficiently.

What makes our HR Solutions the best

As a part of the Measured Ability Group of companies, the MASA Specialist HR & IR Division has over 40 years of experience in the industry. The in-depth experience, combined with our specialist team of HR expertise means we can provide the best human resources solutions for companies in Durban.

Services you can count on

When you partner with MASA, you can rest assured that you’re receiving the best possible service. We are trusted by many businesses in Durban, from blue-chip corporates to small businesses. No matter your size or industry, we have the experience and expertise to help you reach your full potential.

Committed to quality

At MASA, we are committed to providing quality services that exceed our clients’ expectations. With 12,000 unique payroll transactions monthly under our belt, we have the experience and knowledge to handle any HR-related task, no matter how big or small.

Tailormade solutions

Every business is unique. We develop a tailored strategy based on market-leading HR/IR experts and the greatest talent to produce the best results, regardless

Expert representation

As a MASA client, you can rest assured that you will always have expert representation. We value professionalism and ensuring that your business is always compliant.

Creating value

As a business, your main goal is to gain a return on your investment, even when it comes to something as critical as human resources. We deliver human resources services that are not only effective but also efficient in driving measurable results for you.

Why Outsource HR Services

There are many reasons why businesses choose to outsource their human resources services. Here are just a few of the benefits that come with outsourcing HR:

  • Save time and money: When you outsource your HR, you can save your company time and money. This is because you won’t have to worry about hiring, training and managing HR staff.
  • Access to expert knowledge: When you partner with a specialist HR company like MASA, you can be sure that you’re getting access to expert knowledge and advice. This means that you can make the best decisions for your business, without having to worry about making mistakes.
  • Improved efficiency: When you outsource your HR, you can improve the efficiency of your business. This is because you’ll have more time to focus on other important tasks, such as growing your business.

What is Industrial Relations?

Industrial relations refer to the relationship between employers and employees. This includes things like wages, working hours, job satisfaction and so on. Industrial relations can be positive or negative, depending on how well the two parties are able to communicate and work together.

Positive industrial relations typically result in better working conditions and higher levels of productivity. Negative industrial relations can lead to strikes, lockouts and other industrial disputes.

You might be interested in our IR Solutions:

Industrial Relations Services Johannesburg

Industrial Relations Services Cape Town

Industrial Relations Services Port Elizabeth

What Do IR Services Entail for Durban Businesses?

The industrial relations services that we offer at MASA include but is not limited to:

  • Managing collective bargaining
  • Trade union liaison
  • Strike management
  • Disciplinaries
  • CCMA representation

We focus on delivering a completely personalised industrial relations solution for your business so that you can focus on what you do best.

What makes our IR Solutions the Best in Durban

At MASA, we pride ourselves on being the best industrial relations solution in Durban. By leveraging industry expertise and regional knowledge, we can provide uniquely beneficial industrial relations solutions for business in Durban and beyond.

A few more reasons why we are the best:

  • We have a team of highly experienced and qualified industrial relations specialists.
  • We utilise the latest technology and tools to deliver our services.
  • We have a proven track record of success in managing industrial relations for businesses in Durban.
  • We are committed to providing the highest level of customer service.

Why Outsource industrial relations in Durban?

There are many reasons why businesses in Durban choose to outsource their industrial relations. Here are some of the most common reasons:

  • To save time and resources: Outsourcing industrial relations can save businesses a lot of time and money.
  • To improve efficiency: Outsourcing can help businesses to improve their efficiency and productivity.
  • To focus on core competencies: By outsourcing industrial relations, businesses can focus on their core competencies and leave the rest to us.
  • To reduce risks: Outsourcing can help businesses to reduce the risks associated with managing industrial relations.

If you have any further questions about MASA’s industrial relations and human resources solutions in Durban, please don’t hesitate to contact us. We would be more than happy to answer any of your questions.

Frequently Asked Questions

What are the best HR strategies?

The best HR strategies are those that are tailored to the specific needs of your business in Durban. needs. At MASA HR Division in Durban we take the time to get to know your business, so that we can develop a customised strategy that will help you to achieve your desired results.

What is the main role and responsibilities of HR?

The main role of HR is to ensure that the company has the right people in the right roles. This includes recruiting and selecting of employees in Durban, training and development, employee relations and compensation and benefits.

HR also has a responsibility to ensure that the company complies with all relevant employment laws and regulations.

What are the main areas of HR?

There are five main areas of HR:

  • Recruitment and selection
  • Training and development
  • Employee relations
  • Compensation and benefits
  • Health and safety

What are the key elements of an HR plan?

Any HR plan should include:

  • A clear description of the company’s overall strategy
  • The company’s human resources objectives
  • A description of the company’s current human resources situation
  • An analysis of the company’s internal and external environment
  • A description of the company’s desired future state
  • A plan of action to achieve the company’s desired future state

How can you improve HR?

There are many ways in which HR can be improved. Some of the most common ways include:

  • Improving communication between HR and employees
  • Improving the recruitment and selection process
  • Improving training and development programmes
  • Improving employee relations
  • Improving compensation and benefits programmes

What is the main role and responsibilities of IR?

The main role of industrial relations is to manage the relationship between employers and employees in Durban.  This includes things like wages, working hours, job satisfaction and so on.

What are the main IR issues?

The main IR issues include:

  • Wages
  • Working hours
  • Job satisfaction
  • Employee relations
  • Compensation and benefits

What are the two types of industrial relations?

The two types of industrial relations are:

Collective bargaining: This is when a group of employees negotiate with an employer to try and reach an agreement on things like wages, working hours and so on.

Individual bargaining: This is when an individual employee negotiates with an employer on their own behalf.

Who are the three actors in IR?

The three main actors in IR are:

  • Employers
  • Employees
  • Trade unions

In what way can IR be improved?

There are a number of ways that industrial relations can be improved, such as:

  • Improving communication
  • Increasing transparency
  • Creating a more positive work environment
  • Fostering a more collaborative relationship between employers and employees
  • Encouraging industrial relations training for all employees
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