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MASA SA opportunity

Branch Manager – Empangeni

Industry: Information Management / Records & Document Management / B2B Business ServicesPurpose of the RoleTo lead the Empangeni branch, servicing the Zululand region, with responsibility for B2B sales growth, sales team leadership, branch operations, client relationships and financial performance

Permanent South Africa - KwaZulu Natal, King Cetshwayo - uMhlatuze (Richards Bay / Empangeni) Business / Management / Consulting
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Key Responsibilities

  • Drive B2B sales, business development and revenue growth.
  • Lead, coach and manage the sales team to achieve targets.
  • Build and maintain strong relationships with key clients, senior executives and decision-makers.
  • Prepare and present tailored solutions and proposals to senior stakeholders.
  • Oversee branch operations and ensure service delivery meets SLAs and client expectations.
  • Manage branch P&L, budgeting, expenditure and financial performance.
  • Lead and develop the branch team across Sales and Operations.
  • Monitor operational efficiency, service delivery and continuous improvement.
  • Maintain accurate CRM records and sales pipeline reporting.
  • Identify market opportunities and support regional business growth.
  • Travel to client sites across the Zululand region as required.

 
Requirements

  • Diploma/Degree in Sales, Business Management, Operations Management, Logistics, Supply Chain or a related field.
  • Minimum 5 years’ proven B2B sales experience within a service-led environment.
  • Proven experience managing and leading a sales team.
  • Experience with P&L and budget management.
  • Proven ability to engage and present to senior executives and decision-makers.
  • Strong business development and strategic client relationship management experience.
  • Strong commercial and business acumen.
  • Excellent communication, negotiation and presentation skills.
  • Experience within information management, records/document management, technology-enabled or similar B2B service environments will be advantageous.
  • Ability to adapt to a technology-driven and increasingly digital business environment.
  • Computer literate with experience using CRM systems and MS Office.
  • Valid driver’s licence and own transport.
  • Willingness and ability to travel.

 

Screening Note: The role requires B2B sales and sales-team management experience within a service environment. Experience limited to retail/store management, banking branch management or individual-customer insurance servicing would not meet the requirements of the role.

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