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PermanentDBN003660

Branch Manager – Empangeni

King Cetshwayo - uMhlatuze (Richards Bay / Empangeni), KwaZulu Natal

Business / Management / Consulting

About the Role


Key Responsibilities

  • Drive B2B sales, business development and revenue growth.
  • Lead, coach and manage the sales team to achieve targets.
  • Build and maintain strong relationships with key clients, senior executives and decision-makers.
  • Prepare and present tailored solutions and proposals to senior stakeholders.
  • Oversee branch operations and ensure service delivery meets SLAs and client expectations.
  • Manage branch P&L, budgeting, expenditure and financial performance.
  • Lead and develop the branch team across Sales and Operations.
  • Monitor operational efficiency, service delivery and continuous improvement.
  • Maintain accurate CRM records and sales pipeline reporting.
  • Identify market opportunities and support regional business growth.
  • Travel to client sites across the Zululand region as required.

 
Requirements

  • Diploma/Degree in Sales, Business Management, Operations Management, Logistics, Supply Chain or a related field.
  • Minimum 5 years' proven B2B sales experience within a service-led environment.
  • Proven experience managing and leading a sales team.
  • Experience with P&L and budget management.
  • Proven ability to engage and present to senior executives and decision-makers.
  • Strong business development and strategic client relationship management experience.
  • Strong commercial and business acumen.
  • Excellent communication, negotiation and presentation skills.
  • Experience within information management, records/document management, technology-enabled or similar B2B service environments will be advantageous.
  • Ability to adapt to a technology-driven and increasingly digital business environment.
  • Computer literate with experience using CRM systems and MS Office.
  • Valid driver's licence and own transport.
  • Willingness and ability to travel.

 

Screening Note: The role requires B2B sales and sales-team management experience within a service environment. Experience limited to retail/store management, banking branch management or individual-customer insurance servicing would not meet the requirements of the role.

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