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MASA SA opportunity

House Manager/Butler

Our client is seeking an experienced, hands-on Butler / House Manager to act as the principal representative within a prestigious private residence. This role works closely with the existing household team, including housekeepers, estate staff, the financial manager, chef, and maintenance and gardening teams.This is a live-in position with accommodation provided.

Permanent South Africa - Western Cape, Cape Town - South (Houtbay to Cape of Good Hope) Hospitality / Hotel / Catering / Tourism / Travel
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Location: Southern Suburbs, Cape Town

Position: Permanent | Live-in

Key responsibilities

  • Oversee the day-to-day running of the household and supervise domestic staff
  • Lead by example and assist with household duties when required
  • Plan staff schedules and ensure high housekeeping standards
  • Prepare and oversee formal table settings and silver service for dinners and events
  • Care for silverware, fine china, antiques and delicate fabrics
  • Identify maintenance issues, obtain competitive quotations and coordinate contractors
  • Manage household budgets, expenditure and accurate monthly record keeping
  • Source and vet suppliers in collaboration with the estate team
  • Coordinate travel arrangements, reservations and guest hospitality
  • Welcome and attend to in-house guests residing on the estate
  • Assist with the care and travel compliance of household dogs, including vaccinations and documentation
  • Compile detailed weekly progress reports, including photographs where required
  • Attend senior staff meetings and contribute to the smooth operation of the estate

Minimum requirements

  • Proven experience as a Butler and/or House Manager within a luxury private household
  • Exceptional references and a high level of integrity
  • Strong leadership and staff management ability
  • Excellent English communication skills
  • Experience with formal dining etiquette and silver service
  • Sound administrative, budgeting and organisational skills
  • Ability to work independently and use initiative
  • High attention to detail with a professional, discreet and confidential approach
  • Valid driver’s licence with confidence driving luxury vehicles
  • Comfortable living on the property and working within a collaborative household environment
  • Genuine love for animals, particularly dogs

Key personal attributes

  • Impeccable presentation and manners
  • Highly adaptable and resilient under pressure
  • Proactive with the ability to anticipate household needs
  • Respectful, trustworthy and able to maintain absolute confidentiality
  • Willing to be hands-on whenever required
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