Import Documentation Clerk

Minimum Requirements:

• Grade 12 / Matric
• Relevant qualification in Shipping, Logistics, Supply Chain, or Freight Forwarding advantageous
• Minimum 2–3 years’ experience in an Import Documentation role
• Must have strong imports experience
• Must have documentation experience within shipping, logistics, freight forwarding, or clearing & forwarding environment
• Knowledge of customs and import procedures
• Computer literate (MS Office, especially Excel and Outlook)
• Experience working on freight or clearing systems advantageous.

Key Responsibilities:

• Prepare, capture, and process all import documentation accurately and timeously
• Handle import files from receipt through to final delivery
• Ensure all shipping and customs documents are complete and compliant
• Verify Bills of Lading, invoices, packing lists, permits, and clearing instructions
• Liaise with shipping lines, freight forwarders, transporters, clearing agents, and customers
• Track and monitor import shipments and provide status updates to clients
• Ensure cargo is cleared within required timelines to avoid storage and demurrage costs
• Submit and maintain accurate documentation records and filing systems
• Follow up on outstanding documents and resolve documentation discrepancies
• Ensure compliance with customs regulations and company procedures
• Assist with invoicing and cost capturing where required
• Maintain effective communication with internal departments and external stakeholders.