Outsourced human resources (HR) and industrial relations (IR) services are used by blue-chip multinational corporations globally. There are multiple reasons for this, which we will discuss in this article. One crucial motivation for most companies is that top staffing agencies offer on-demand expertise in these areas, so you don’t need to spend the time or additional resources on it yourself.
The benefits of outsourcing HR and IR are especially significant during times of economic uncertainty and the various challenges brought about by the COVID-19 pandemic.
Companies across the globe are facing pressures to cut down their costs as much as possible by streamlining HR and IR operations.
A survey by Deloitte showed that 78% of companies feel positive about their outsourcing relationship with staffing agencies. Leveraging the outsourced HR and IR services that top staffing agencies like MASA offers is a powerful way to reduce pressure on the company, maintain a steady flow of revenue and reduce operational costs over time.
As a preferred partner for outsourced human resources and industrial relations, we have learned that the most successful blue-chip companies share this empowering trait:
They all have a broad outlook towards the future.
From the outside looking in, outsourcing your HR and IR may seem like an unnecessary expense. However, when you connect with an experienced, versatile and industry-leading agency, it becomes significantly clearer that the short and long-term benefits of outsourcing HR and IR operations far outweigh the initial costs.
This fact is why we are seeing an increase in the number of companies outsourcing their HR, with over 60% of South African companies looking to human resource outsourcing to meet their transactional and transformational HR and skills needs.
Ultimately, the need for expertly managed human resources is growing rapidly, with blue-chip companies leading the way to find the most efficient and cost-effective methods to thrive in today’s economy. So without further ado, let us explore MASA’s HR and IR services and why we are the preferred staffing agency for top companies.
Offering a superior level of service
MASA is one of the leading staffing agencies providing comprehensive outsourced human resources and industrial relations solutions to blue-chip multinationals across a wide range of industries. We conduct in-house management of 12,000 unique payroll transactions monthly, ensuring that we have all bases covered when it comes to managing your company’s finances.
We structure our services to ensure ROI and tailor our solution to serve any business – whether you need help with transactional, transformational or compliance challenges. MASA provides the complete service for any HR-related tasks from strategy to payroll and all HR processes, ensuring that your company is always in safe hands.
Partnering with us means you gain expert counsel and assistance in managing the challenging and often complex field of collective bargaining trade union liaison, strike management, disciplinaries and CCMA representation.
Our company is also well known for our award-winning customer service standards – we are an ISO certified agency committed to providing the highest level of care in line with international quality standards.
Innovating the process
When asked about innovation, 76% of companies encouraged outsourcing agencies to innovate. The reasoning is simple: no two businesses are the same. While most outsourcing agencies are reactive, MASA takes a proactive approach to optimise and streamline your HR and IR operations.
We provide a unique solution, designed and managed by market-leading HR andIR experts, using the best people to develop the optimum outcome, no matter the complexity or size of the task.
MASA always strives to stay at the forefront of the industry and offer a personalised approach that will ensure we meet your KPI’s at every level of business. We see this as a winning combination and why we are such an attractive outsourcing partner for blue-chip companies.
Further benefits of outsourcing HR to MASA
The main benefit of outsourcing your HR and IR management to MASA is that we take care of all the tasks involved in this department, allowing you to focus on the core of your business and bring in more revenue.
One of the most significant drawbacks for employers is a lack of quality when outsourcing. As an established staffing agency with an extensive network of regional offices, MASA can guarantee a higher quality of staff and service than most outsourcing agencies through rigorous vetting, training and tested hiring strategies.
Our staffing services include recruitment, selection processes and assessments for any role in your company which will help you find the most qualified candidates faster than ever before. MASA is committed to providing ongoing training, so your outsourced staff members continue developing throughout their employment period.
We also deliver superior ROI compared to hiring in-house by driving down overall costs through improved HR management (reducing errors and ensuring compliance), cutting out the need for expensive office space, and reducing overheads.
We have a proven track record in delivering outsourced Human Resources and Industrial Relations solutions to some of South Africa’s largest companies, helping them streamline their operations, improve their bottom line and broaden their businesses.
Taking the next steps
Ultimately, the reasons are clear why blue-chip entities in South Africa and across the globe partner with outsourcing agencies like MASA. You can gain a significant competitive edge from collaborating with a specialist in human resources and industrial relations. We are here to provide a superior service to forward-thinking companies with an eye on the future.
If you are looking to outsource your HR and IR operations, contact MASA to begin your journey to a more efficient and streamlined business. You can also explore the rest of our website for a comprehensive look at our range of services and what we can do for you.