Rooted firmly in the solid foundation of The Measured Ability group of companies, MASA specialist human resources and industrial relations divisions have been trusted as industry leaders within the staffing sector for over 40 years
We are here to empower you with the tools and resources needed to manage your industrial relations effectively.
Frequently Asked Questions
What are the most optimal HR strategies?
There’s no one-size-fits-all answer to this question, as the best HR strategy for your business in Cape Town will depend on your specific needs. However, some of the most impactful HR strategies include employee engagement, performance management, and training and development.
What are the primary roles and responsibilities of HR?
Human resources and industrial relations play a vital role in any business in Cape Town. They are responsible for ensuring that the workforce is productive and happy and that the company complies with all relevant laws and regulations.
What makes up the components of an HR strategy?
An HR plan typically includes the following:
An analysis of the current workforce.
Discussion of the company’s future HR needs.
An action plan for meeting those needs.
How can HR be better?
As with any organisation, there is always room for human resources department enhancements. Investing in employee training, employing HR analytics, and improving employee-management communication are still some of the most effective methods.
What are the central roles and responsibilities of IR?
The primary role of industrial relations is to manage the relationship between employees and employers. This includes negotiating and administering employment contracts and dealing with industrial disputes.
Can you describe the critical points in industrial relations?
IR is concerned with the critical points of contracts, pay and conditions, disputes, and training.
How many distinct forms of industrial relations are there?
There are two main forms of industrial relations: Collective and Individual.
Collective industrial relations involve groups of employees, such as unions, while individual industrial relations involve individual employees.
Which groups make up the industrial relations triangle?
Workers, businesses, and trade unions are the main parties involved in industrial relations.
What changes or adjustments would enhance IR?
There are multiple ways to improve industrial relations, including:
Providing training on IR issues
Encouraging communication between employees and employers
Promoting mutual respect and trust
Encouraging negotiation and compromise

