Convenience Store Managers – in Jane Furse and Apel

Minimum Requirements:

• Grade 12 (Matric).
• A tertiary qualification in Retail Management, Business Management or a related field will be advantageous.
• Minimum 3–5 years’ experience managing a convenience store, forecourt retail store, supermarket or FMCG retail environment.
• Previous experience in the fuel retail industry will be highly advantageous.
• Strong financial acumen with experience managing budgets, GP margins and stock control.
• Excellent leadership, communication and people management skills.
• Sound knowledge of merchandising principles and retail operations.
• Computer literacy with experience using retail POS and stock management systems.
• Valid driver’s licence and own reliable transport.
• Strong leadership and decision-making ability.
• Customer-focused with a passion for service excellence.
• Excellent planning, organisational and problem-solving skills.
• Results-driven with the ability to achieve sales and profitability targets.

Key Responsibilities:

• Manage the daily operations of the convenience store to ensure efficient and profitable performance.
• Lead, motivate and develop a team of supervisors and store staff.
• Drive sales growth through merchandising, promotions and excellent customer service.
• Monitor stock levels, ordering, receiving and stock control to minimise shrinkage and stock losses.
• Ensure accurate cash handling, banking and reconciliation procedures.
• Maintain high standards of housekeeping, merchandising and store presentation.
• Ensure compliance with company policies, health and safety regulations, and food safety standards.
• Analyse sales reports and implement strategies to improve store performance.
• Manage staff scheduling, attendance, performance and disciplinary matters.
• Build and maintain strong relationships with customers and suppliers.
• Ensure all operational and administrative reporting is completed accurately and on time.