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MASA SA opportunity

Customer Liaison Officer: Sales & Marketing

Our client is seeking a proactive and customer-focused Customer Liaison Officer: Sales & Marketing to support sales operations, manage customer relationships, process orders and claims, and ensure exceptional service delivery. The successful candidate will act as a key link between customers, sales teams, and internal departments to ensure efficient order fulfilment and customer satisfaction.

Permanent South Africa - Freestate, Mangaung (Bloemfontein) Sales / Purchasing / Procurement / Customer Service
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Minimum Requirements

  • Certificate in Customer Service, Marketing, Exports, or related field (NQF 5).
  • Up to 3 years’ customer service or customer liaison experience, preferably within a manufacturing environment.
  • Proficient in MS Office Suite and SAP.
  • Excellent verbal and written communication skills.
  • Strong customer service, problem-solving, and organisational abilities.

Key Responsibilities

  • Provide professional telephonic and email support to customers and end-users.
  • Process customer orders, quotations, and claims accurately on SAP.
  • Monitor stock availability and communicate delivery timelines to customers.
  • Resolve customer queries and service-related issues efficiently.
  • Liaise with sales, warehouse, and logistics teams to ensure smooth operations.
  • Maintain accurate customer records and ensure compliance with company procedures.
  • Support the sales team with administrative and customer service activities.

Salary:
Market related

How to apply:
1. Follow the link to our job seekers ’  https://measuredability.com/jobs/
2. Search for the job title.
3. Click apply to submit your CV.