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MASA SA opportunity

General Healthcare Administrator

Location: Durban – Cornubia, KwaZulu-NatalEmployment Type: PermanentStart Date: As soon as possibleA leading and well-established South African healthcare company is looking for a highly organised, accurate and proactive General Administrator to join its team.This is an excellent opportunity for an administrator who enjoys a fast-paced environment, takes pride in getting the details right and can confidently manage a variety of administrative and transactional duties.Candidates with hands-on experience in the administration of RFQs, tenders, quotations, invoicing, purchase orders and related commercial documentation will be strongly preferred.Candidates residing in Cornubia and the surrounding areas will have an advantage.The General Administrator will provide efficient administrative and operational support across the business, ensuring that records, documentation, correspondence and routine processes are handled accurately and professionally.The successful candidate will work closely with various departments and must be comfortable managing multiple priorities, deadlines and confidential information.

Permanent South Africa - KwaZulu Natal, eThekwini North (Umhlanga / Tongaat) Admin / Office / Call Center / Support
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MINIMUM REQUIREMENTS

  • Grade 12 / Matric.
  • 2–3 years’ experience in general administration, office administration or a similar role.
  • Experience with RFQs, tenders, quotations, invoicing and purchase orders is highly advantageous.
  • Experience in the medical, pharmaceutical, healthcare, distribution or regulated environment will be advantageous.
  • Certificate/Diploma in Office Administration, Business Administration or a related field will be advantageous.
  • Strong Microsoft Office skills – Word, Excel, Outlook and PowerPoint.
  • Experience with Zoho, ERP, CRM or other business management systems will be advantageous.
  • Excellent written and verbal English communication skills.
  • Strong data-capturing, filing and document-management skills.
  • High level of accuracy and attention to detail.
  • A valid driver’s licence will be advantageous.

SKILLS & PERSONAL ATTRIBUTES

  • We are looking for someone who is:

✔ Highly organised and structured
✔ Accurate with excellent attention to detail
✔ Deadline-driven and able to prioritise
✔ Confident dealing with customers and suppliers
✔ Professional in telephone and email communication
✔ Proactive and able to follow up independently
✔ Reliable, accountable and adaptable
✔ Discreet when dealing with confidential information
✔ A team player who can work across multiple departments
✔ Comfortable working in a busy, fast-paced environment

KEY RESPONSIBILITIES

General Administration

  • Provide day-to-day administrative support to Management and various departments.
  • Capture, update and verify information on company systems, spreadsheets, registers and trackers.
  • Maintain accurate electronic and manual filing systems.
  • Manage incoming and outgoing correspondence, telephone calls and general enquiries.
  • Monitor administrative requests and ensure they are directed to the correct department or individual.
  • Assist with scanning, printing, photocopying, collating and archiving documentation.
  • Maintain stationery and office-supply records.

RFQs, Tenders & Commercial Administration

  • Assist with the administration and coordination of RFQs and tenders.
  • Prepare, capture and maintain tender and quotation documentation.
  • Assist with quotations, pricing documentation and customer requests.
  • Track tender, RFQ and quotation deadlines and follow up on outstanding information.
  • Assist with purchase orders, delivery documentation and invoicing administration.
  • Ensure commercial documentation is complete, accurate and properly filed.

Records, Reporting & Document Control

  • Maintain accurate administrative records, registers and supporting documentation.
  • Compile routine daily, weekly and monthly reports.
  • Track deadlines, outstanding documents, action items and expiry dates.
  • Ensure documents are correctly named, filed and version controlled.
  • Check documentation for completeness, accuracy and required approvals.
  • Assist with documentation required for audits, compliance and internal reviews.

Internal & Customer Support

  • Liaise with Finance, HR, Sales, Procurement, Operations, Technical, Regulatory, Customer Support and Warehouse teams.
  • Follow up on outstanding documents, approvals and action items.
  • Respond to routine customer and supplier queries professionally and efficiently.
  • Maintain accurate customer and supplier information.
  • Provide regular status updates to relevant stakeholders.
  • Assist with reception/switchboard duties when required.

Compliance & Confidentiality

  • Maintain strict confidentiality when handling company, customer, supplier, employee and commercial information.
  • Ensure records are accurate, traceable and readily available when required.
  • Report discrepancies, missing information or process delays promptly.
  • Follow company policies, procedures and approval processes.
  • Support a professional, safe and well-organised working environment.

 
Working Hours: Monday – Friday, 08h00 – 17h00

Only candidates meeting the relevant requirements will be considered.

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