Minimum Requirements
- Degree or Diploma in Business Management, Marketing, Logistics, Supply Chain, Operations Management, or a related field.
- 5–10 years’ experience in business development, sales, logistics, warehousing, commodities, chemicals, or related industries.
- Proven track record of developing new business and managing key customer accounts.
- Experience negotiating commercial contracts and service agreements.
- Strong understanding of warehousing, distribution, and supply chain operations.
- Experience managing teams and operational performance.
- Knowledge of SHEQ and regulatory compliance requirements.
- Strong commercial, analytical, and negotiation skills.
Key Competencies
- Business development and solution selling
- Customer relationship management
- Contract negotiation
- Financial and commercial acumen
- Strategic planning and forecasting
- Supply chain and logistics management
- Stakeholder engagement
- Leadership and people management
- Problem-solving and decision-making
- Communication and presentation skills
Performance Measures
- Achievement of sales and revenue targets
- Growth of customer base and market share
- Customer retention and satisfaction
- Operational efficiency and service delivery
- Compliance with safety and quality standards
- Team performance and development
- Profitability and margin improvement
Key Responsibilities
Business Development & Sales
- Develop and grow new business opportunities within the chemicals, commodities, logistics, and warehousing sectors.
- Build and maintain strong relationships with customers, suppliers, and industry stakeholders.
- Identify new markets, customers, and product opportunities.
- Prepare quotations, proposals, tenders, and commercial agreements.
- Negotiate pricing, contracts, and service agreements.
- Drive sales growth, profitability, and customer retention.
- Monitor market trends, competitor activity, and industry developments.
- Develop and manage a healthy sales pipeline through proactive business development activities.
Operations & Supply Chain
- Oversee warehousing, inventory management, logistics, and distribution activities.
- Ensure stock accuracy and effective warehouse utilization.
- Manage service providers, transport contractors, and suppliers.
- Support continuous improvement initiatives across operational processes.
- Ensure efficient and cost-effective service delivery to customers.
SHEQ & Compliance
- Ensure compliance with all relevant health, safety, environmental, and quality standards.
- Promote a strong safety culture throughout the business.
- Maintain compliance records and support audit requirements.
- Ensure adherence to chemical handling and storage regulations where applicable.
Leadership & Team Management
- Lead and support sales, customer service, and operational teams.
- Set performance targets and monitor key performance indicators.
- Coach, mentor, and develop employees.
- Manage performance, attendance, and employee relations in accordance with company policies.
- Foster a high-performance and customer-focused culture
