Location:
Cape Town CBD, Western Cape
Requirements:
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Matric (Grade 12)
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Proven experience in sales, business development, client services, operations, or event management
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Strong experience in lead conversion, customer relationship management (CRM), and account management
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Pipedrive CRM experience highly advantageous
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Proficient in Google Workspace; Xero experience advantageous
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Excellent communication, organisational, and problem-solving skills
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Commercially minded with a passion for sales and business growth
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Previous team leadership or supervisory experience advantageous
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Comfortable using digital systems, AI tools, and technology
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Willing to work occasional evenings, weekends, and public holidays
Key Responsibilities:
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Manage inbound enquiries, quotations, follow-ups, and bookings
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Drive outbound sales, prospecting, lead generation, and business development
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Build relationships with venues, event planners, corporate clients, and strategic partners
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Coordinate bookings, schedules, staffing, and operational planning
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Oversee event delivery, quality control, and customer satisfaction
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Manage client communication from enquiry through to event completion
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Assist with staff training, SOPs, onboarding, and performance management
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Support product innovation, AI-powered customer experiences, and process improvements
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Maintain accurate sales, client, and operational records and assist with reporting and invoicing
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Ensure equipment and inventory are maintained and event-ready
