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PermanentCPT001075

Head of Operations

Cape Town - West (Blaauwberg Nature Reserve to Paarden Eiland), Western Cape

Transport / Logistics / Freight / Aviation

About the Role

Location:
Cape Town, Western Cape
Requirements:

  • Matric certificate.
  • A relevant tertiary qualification in Business Management, Commerce (BCom) or a related field.
  • At least 10 years' experience in a senior leadership or executive management role.
  • Essential: Proven experience in the shipping industry, with a sound understanding of shipping operations and related business processes.
  • Essential: Strong financial management and accounting experience, including financial reviews, budget oversight, profitability analysis, cost control and margin improvement.
  • Extensive experience in operational management and overseeing multiple business functions.
  • Experience managing sales, warehouse and finance departments.
  • Strong commercial awareness and business acumen.
  • Proven ability to improve operational efficiency, productivity and profitability.
  • Excellent leadership, people management and team development skills.
  • Strong analytical, strategic planning, problem-solving and decision-making abilities.
  • Ability to work effectively under pressure in a deadline-driven environment.
  • Proficiency in Microsoft Office Suite.
  • Excellent verbal and written communication and interpersonal skills.
  • A hands-on leadership approach with the ability to manage both strategic objectives and daily operations.
  • Must be based in Cape Town.

Key Responsibilities:

  • Oversee and manage day-to-day business operations, ensuring effective performance across all departments.
  • Provide leadership and direction to sales, warehousing and finance teams.
  • Establish operational priorities and implement strategies to achieve business objectives.
  • Monitor financial performance, budgets, profitability, productivity and operating costs.
  • Conduct financial reviews, analyse business performance and implement measures to improve margins and control expenditure.
  • Identify opportunities to improve operational efficiency, service delivery and overall business performance.
  • Report on operational and financial results to senior management and recommend corrective actions where necessary.
  • Work closely with senior management to achieve financial, productivity and customer satisfaction targets.
  • Drive continuous improvement through process optimisation and the implementation of best practices.
  • Ensure compliance with applicable legislation, industry regulations and company policies.
  • Implement internal policies, procedures and management directives.
  • Promote employee engagement, accountability and a productive working environment.
  • Maintain appropriate workplace health and safety standards.
  • Build and maintain effective relationships with customers, suppliers and internal stakeholders.
  • Drive sustainable business growth and profitability through effective operational and financial management.

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