There are a growing number of large paid recruitment platforms and apps which reach a vast audience and allow applicants to apply for roles en masse. This has led many applicants to concentrate on quantity over quality when applying. Whilst very effective in their task, the amount of data that gets sent around can be overwhelming for anyone involved in the recruitment process. Cyber-crime is also a growing concern along with stricter data protection acts such as POPIA and GDPR.
What is needed is the professional who can work alongside technologies in order to filter through all this information. An expert who can consult on industry trends, salaries, labour regulations, corporate culture, personality fit and those qualities of a person which can’t as easily be demonstrated on a CV.
The career journeys of many people would definitely not have been the same if they were just put down to data matched by software and algorithms.
The right technologies will continue to support the recruitment process but the human touch and a trusted advisor on the other end of the line will never be able to be to be replaced by an algorithm.