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Beyond Omicron: Navigating 2022 with Outsourced Nursing Services

Beyond Omicron: Navigating 2022 with Outsourced Nursing Services

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For the past two years, the country has been navigating various strains of COVID-19 and catering to the “normal” medical needs of many South Africans. One of the biggest issues brought to light is the state of medical services and their availability across South Africa.

The government has allocated financial resources on a national and local level to provide adequate COVID treatment and medical care where needed. During these times, however, many hospitals and medical facilities both in South Africa and globally lost a significant amount of staff. 

 

This troubling phenomenon is due to a number of issues, such as:

  • Health care concerns
  • Mental strain from the immense pressure and little rest
  • Fatigue and burnout
  • Budget cuts
  • Pressure from vaccine mandates

 

Beyond these issues, many other hospital staff is cashing in their pension checks and choosing to work when they are able to, instead of on set shifts decided by the hospital.

So with the lessons learned from past events, what recovery strategy can hospitals, clinics, and healthcare facilities leverage to recover and thrive through Omicron and beyond?

 

Navigating 2022 with Outsourced Nursing Services

 

How can outsourcing nursing services help companies navigate 2022?

 

Recently, a group of healthcare professionals from several different hospitals and facilities joined a panel discussion on the future of medical care. While not all participants agreed on their predictions for 2022, there were common ideas shared among them about what our medical workforce might look like going forward.

“A big thing to contemplate will be these new Omicron outbreaks that we’re seeing,” said Dr. Samantha Lundsley from Everest Medical Center in Highland Park, “We’ll need more people ready to respond any time something happens.”

The panel was particularly interested in the importance of nursing services in fighting the latest Omicron variant and recovering from the COVID pandemic as a whole.

“Nursing services are such an important part of treatment for patients,” said Dr. Lundsley. “Without them, or with less qualified nurses, hospitals face challenges to keep their facilities up and running. I think we just haven’t seen anything yet,” says Dr. Lundsley about the future of medical care and nursing services. “We’re going to need more nurses than ever just to keep up.”

It is clear that without onsite nursing services during this critical time, many healthcare organisations were not able to recover quickly enough to ensure they could provide quality care for their patients.

Part of the challenge lies in the cost-effectiveness of medical outsourcing and availability concerns which can make hiring additional staff difficult. For example, nursing outsourcing companies like Greys Nursing Services continue to grow in popularity since they source nursing services and home healthcare in addition to staff for larger hospitals.

“I have no idea how smaller or less-accessible facilities are going to handle the Omicron outbreaks if they don’t have access to good onsite nurses,” says Dr. Lundsley. “Unfortunately, I think many of them may not survive 2022 without outsourcing their routine medical care.”

Outsourcing nursing services has become increasingly popular with budget-conscious medical facilities. Future projections of staffing shortages mean that qualified nurses will be in high demand by 2022 . According to projections from the South African Nursing Council, registered nurse employment is expected to grow by 9% in the next decade. This would be driven largely from demand of healthcare facilities but also from medical outsourcing companies who are looking for qualified nurses to staff their facilities.

Are you considering outsourcing your nursing services? If you are take a look at some tips to help you make the right choice when choosing your service provider.

 

Take a look at their recruitment procedure

 

Has the opportunity of the below points been afforded to you when making a decision?
  • Interviewed Face-to-Face & Reference Checked 

 

Does the candidate have the right qualifications, have they been checked and approved through the right channels?
  • Criminal Checked & ITC checks

 

Has the candidate been vetted, do you know their track record?
  • Verifications are done on applicant’s RN / EN / ENA registration documents with SANC

 

Are they approved by SANC (South African Nursing Council)
  • Medical Tests

 

Are they of good health?
  • Induction to company policies

 

Have they been made familiar with your company policies and are they informed and up to date?
  • Orientation 

 

Is there an opportunity to correctly orientate the potential candidate?

 

These are just some of the tips and questions you need to ask when looking to outsource your needed nursing or medical services.

If you are considering outsourcing your nursing or medical services needs then take a look at Greys Nursing Services. Greys has successfully placed thousands of nursing professionals into hospitals, care homes, doctors’ practices, and private homes. 

Our extensive vetting, continuous training, and vast pool of candidates ensure that our clients rest easy in the knowledge that only the most qualified, caring, and capable staff are placed with them.

 

We offer the following specialist nursing professionals into many establishments including:

  • Care Facilities 
  • Retirement villages and Old Age Homes
  • Frail Care Facilities
  • Palliative Care Facilities
  • Home-Based Care / Home Care Nursing
  • Private Hospitals and Clinics 

 

Visit our web page for more information. If you would like to learn more about outsourced nursing services, check out our article on The Value of Outsourcing Your Nursing Recruitment.

 

How to Survive and Thrive in South Africa's Truck Driver Shortage

How to Survive and Thrive in South Africa’s Truck Driver Shortage

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In South Africa and worldwide, the truck driver shortage is becoming more and more apparent. This shortage is particularly challenging for businesses that rely on qualified drivers to keep their operations running smoothly.

Not only is the current workforce retiring earlier, but lockdown restrictions have made it difficult for new drivers joining the industry to get trained and licensed. The current social and economic challenging may also spur a rise in driver strikes, which could damage the country’s already fragile logistics sector.

The good news is that there are ways to survive and thrive in this type of environment. The modern workforce can be more adaptable and resilient with the help of outsourcing services.

By working with drivers for hire through a driving specialist agency, businesses can access a flexible solution that works for them. This solution means other drivers can fill in when drivers are on leave; drivers with specialist skillsets can transport different goods and cargo as needed, and companies can easily hire drivers with the right experience for specific tasks.

 

This article explores how to survive and thrive in South Africa’s truck driver shortage.

 

Are you looking for a more direct way to overcome truck driver challenges? If so, you can reach out to MASA and access a reliable supply of industry-leading drivers across South Africa.

 

Hire more qualified and experienced drivers

 

Covering a vacancy in your driving operation is a crucial task that an outsourced driving specialist can handle for your business.

However, a top outsourcing agency hires not just to fill a position but to ensure that your company teams up with the most qualified drivers for the jobs. Employing more skilled and experienced drivers can help boost productivity and mitigate the various risks of commercial driving in South Africa.

In the face of severe driver shortages, your company could hire fewer drivers and still maintain a healthy bottom line with efficient, expert drivers leading your logistics operations.

 

Leverage a flexible solution

 

The COVID-19 pandemic has been a challenge to navigate because of unpredictable changes to lockdown regulations and how they affect business.

Partnering with an outsourced driving specialist will give your company a significant amount of flexibility and freedom to adapt to changing circumstances and still keep drivers on-site.

You can increase or decrease your staff complement at any time and deal with any seasonal changes in your requirements while still maintaining high productivity and safety standards.

For example, drivers for hire can fill in during the quarantine period when drivers cannot work. With drivers available at a moment’s notice, your business can continue to operate smoothly and ensure drivers are always on hand when needed.

 

Recruit drivers with specialist skillsets

 

Businesses need to recruit drivers with specialist skillsets to survive and thrive in South Africa’s truck driver shortage.

This means that your logistics team should have trained and licensed drivers to transport different goods, such as hazardous materials or live animals.

Having specialist drivers for the job can make all the difference in mitigating risks and ensuring high productivity. When a business has drivers with the right experience, it reduces operational downtime and increases safety.

For example,  drivers with the right experience will know how to safely transport hazardous materials and live animals, ensuring that your business can meet delivery schedules. This factor is crucial in South Africa’s truck driver shortage environment, where fewer workers have specialist skillsets.

 

Tap into an industry-wide supply of drivers

 

When it comes to finding drivers with the right skills and experience, an outsourced driving specialist will have access to a vast network of drivers that your business can leverage.

You can find drivers for hire experienced in transporting specific types of goods or cargo, familiar with different routes across South Africa, or skilled in using the latest technologies in commercial driving.

This also gives you the peace of mind that comes with knowing drivers are screened and qualified to meet your safety and performance standards. They are ready to enter your workforce and deliver value to your company from the word “go”.

 

Recruit drivers faster

 

Hiring drivers in-house can be a lengthy process, which is not ideal in a situation where drivers are in short supply.

An outsourced driving specialist can help you quickly and efficiently recruit drivers with the skills and experience you need for your business. This efficiency is thanks to an extensive screening process that allows only the most qualified drivers into their network.

This also gives your company access to a large pool of drivers, so you won’t have to spend time looking for qualified drivers available to work when you need them most.

 

Minimise risks with increased safety measures

 

An outsourced driving specialist will ensure drivers meet the highest qualifications, safety, and performance standards.

This is due to the specialist agency’s years of experience in the field and its focus on driver safety and compliance. By hiring drivers through an outsourced driving specialist, you are minimising your business’s risk exposure and ensuring that your drivers are productive and safe on the road.

Leading driving specialists like MASA will also include liability coverage in your staffing solution, which ensures that drivers are insured on the road. This coverage protects you from liabilities in case of accidents and gives drivers more peace of mind while driving for your company.

 

Get behind the wheel

 

The truck driver shortage is a pressing challenge for businesses in South Africa. However, companies can survive and thrive amidst these economic challenges by hiring drivers through a driving specialist agency.

An outsourced driving specialist is a one-stop resource for all your driver recruitment needs, saving you time and money upfront while still delivering drivers who are qualified and experienced in commercial driving.

Even better, drivers for hire can be a reliable solution to your staffing needs in times of crisis, such as the COVID-19 pandemic. Businesses should consider how drivers for hire can help them overcome these challenges and improve their productivity.

If you are looking for a more direct way to overcome truck driver challenges, reach out to MASA today for a reliable supply of drivers across South Africa. With drivers for hire available at a moment’s notice, your business can continue to operate smoothly and ensure drivers are always on hand when needed.

 

What Does Your Ideal Staffing Solution Look Like?

What Does Your Ideal Staffing Solution Look Like?

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South Africa’s employment landscape is continuously changing, and businesses need to stay up to date with new trends across different industries. Employment strategies are evolving to include blended approaches. Companies should capitalise on opportunities to build organisations with the best talent to remain competitive and relevant within the market. Staffing solutions in South Africa are starting to mirror our international counterparts, with outsourced services growing annually. 

Unless you are a large company with a large HR department with years of experience, your organisation can save time and money by outsourcing staff. Although HR outsourcing is not suitable for all businesses, there are multiple positives for different industries. There are also significant benefits, especially of saving time and money, thus creating the ideal staffing solution. While you may feel like you have the resources to keep some HR functions in-house, it makes little sense. 

 

What Does Your Ideal Staffing Solution Look Like?

 

Outsourcing this vital part of your business can help stimulate growth and improve output.

 

HR outsourcing services are designed to simplify business functions, reduce costs, and help companies achieve their goals. More and more companies are outsourcing HR functions to spend less time on day-to-day tasks and more time on business decisions that impact profits.

Suppose a company outsources HR tasks like payroll, recruiting or benefits administration, and personnel. In that case, they often find that the company isn’t bogged down by paperwork, and in-house teams can better focus on achieving better results.

Let’s break down the ideal staffing solutions for product, service, and manufacturing businesses. If you are looking for a solution to your staffing needs, contact MASA today and connect with a leading staffing agency in South Africa.

Product Businesses

 

Alternative staffing solutions can help businesses that produce products by expanding their product development team when additional resources are needed and reducing resources after peak seasons. If looked at holistically and strategically, outsourcing can save you time and money by allocating resources efficiently and potentially reducing labour costs; however, if implemented without forethought, it can interfere and burden the organisation and cause a backlog in product development.

Outsourcing helps companies increase sales and market share without compromising revenue or product quality. This provision allows companies to leverage specialised talent, such as niche technology developers, without the need to hire them in-house.

Sales outsourcing for product-orientated businesses can help companies distribute products quicker and more efficiently due to lower overhead costs, which can ultimately improve the desired results. The use of outsourced sales staff can help companies shift their focus from non-essential activities to customer service work and help leaders prioritise more clearly. 

For example, Royal Canin outsourced sales functions and accessed 400 new partners by creating a more evolved sales pipeline. Success stories like this are a glimpse into the sheer potential of outsourced staffing solutions for your business.

 

Service Businesses

 

According to a report by McKinsey, the services industry, more specifically the Business Process Outsourcing (BPO) industry as one of the potential inclusive growth sectors in South Africa and forms an integral part of staffing solutions across the country. The industry serves large numbers of international clients. Currently, the industry’s expected growth is set to create 775 000 jobs in South Africa by 2030.

In the services industry, workforce outsourcing solutions allow your full-time employees to take a break from the worry of hiring for open positions and interrupting workloads if you choose to integrate with temporary or contract employees to complete orders and projects. Companies often think of outsourcing solely in terms of cost savings, but outsourcing can provide more than just cost savings. 

Many service-orientated jobs require specifically trained and skilled individuals, which are often not always needed on a full-time basis, but rather are on a project-to-project basis. Outsourced HR solutions aim to attract talented employees and provide employers with the flexibility to use skilled individuals when needed. The benefit of onboarding skilled employees is reducing the time spent training new employees. As your business grows, focusing on different staffing solutions can be a way to drive innovation, revolutionise your industry, and gain access to new skills that will reposition your business in the marketplace

 

Manufacturing Businesses

 

While the common societal stereotype of outsourcing may be to save money by using cheap labour in another country (known as “offshoring”), outsourcing can be domestic or foreign. Across South Africa, companies of various sizes are looking for outsourced solutions. For companies looking to expand, outsourcing is a cost-effective method to redirect resources to strategic growth areas. In addition to cost savings, companies can adopt an outsourcing strategy to better focus on the core aspects of the manufacturing process.

According to Panos Kouvelis, professor of operations and manufacturing management at the Olin School of Business at the University of Washington, outsourcing allows companies to mitigate the risks associated with fixed costs. Time is a valuable commodity, and outsourcing your HR solution saves a lot of time that your company could put to good use in other critical business processes. 

It is also possible to significantly increase production time by outsourcing a particularly complex part of the production process. When considering how outsourcing can help you grow, don’t just consider the cost of hiring outside contractors versus doing business with your current staff. Manufacturing outsourcing can help you tackle large and complex projects faster or overcome unique barriers to entering new industries and ultimately reduce production time. 

Working with an outsourced manufacturing staff can help you reduce production time by meeting these specific requirements using existing relationships. If you find yourself in the middle of a project that requires more units in less time than you can supply, manufacturing outsourcing can help you make a difference.

 

Find your ideal staffing solution 

 

The benefit of outsourcing your HR function is that it can help you strategise and improve your employee compensation plan. Outsourcing HR functions to a trusted vendor like MASA can help business owners understand and comply with these laws and regulations. 

If you require professional assistance with hiring, onboarding, and training new employees, make sure to contact us so you can leverage the top staffing employment and labour outsourcing services in SA. 

MASA is a leading national and international employment/staffing agency capable of effectively managing the critical elements of your employment/staffing needs ready to facilitate seamless hiring and onboarding of new employees in your company.

You can also visit our staffing solutions page to learn more and check out our article on the 8 Advantages of Outsourced Human Resources.

 

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff | Essential Functions of Outsourced Payroll Operations

Essential Functions of Outsourced Payroll Operations

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Payroll is a crucial function that helps keep businesses running, and it is one of the most complex processes they face. Payroll specialists, for example, ensure that staff are paid correctly and on time, as well as handle records and paperwork necessary for taxes and compliance with government rules.

Many businesses delegate their payroll processing to an outsourcing agency. Numerous activities are involved in the process, and it might be difficult for one person to manage them all.

Outsourcing agencies that offer payroll services can provide employers with the highest level of payroll management. They are well-equipped and experienced in designing, implementing, maintaining and improving their clients’ payroll systems so that they can generate maximum output while at the same time ensuring compliance with legislation.

This article explores eleven essential tasks outsourced payroll operators handle and highlights further advantages of outsourcing your payroll.

If you require more urgent assistance with your payroll needs, reach out to MASA today and access the leading edge in outsourced payroll services.

 

Essential Functions of Outsourced Payroll Operations

 

One of the main areas that an outsourced payroll specialist will be responsible for is ensuring that they take care of your payroll administration tasks seamlessly and accurately.

Payroll administration is what keeps businesses running. This is why your payroll specialist must have the right level of training, experience and expertise to handle all administrative activities associated with managing payroll on all levels.

A well-trained outsourced payroll operator will be able to provide you with an accurate assessment of what needs to be done for your company to achieve maximum output.

 

Capturing and reporting on leave and absenteeism

 

An outsourced payroll specialist will capture the correct data for you to accurately report absences such as sick days, vacations or other forms of leave. They can also work with HR managers to determine the right amount of leave for certain employees.

This task may seem quite simple but is often overlooked by payroll staff. However, it can lead to incorrect payments if done incorrectly and cause issues within your company.

By having an outsourced payroll specialist handle this task, you can be confident that everything is being handled correctly at all times and that you are meeting all compliance requirements of this process.

 

Transfer of salaries and wages to employees

 

The person responsible for administering your payroll should accurately calculate all salaries and wages due and ensure to transfer to employees on time and correctly calculated.

This step is one area where there can often be a significant variance between what your company must pay and what you actually paid. Apart from the financial impact, getting the transfers wrong can cause unnecessary administrative burdens for your business and result in many queries that need to be addressed.

By allowing payroll specialists to handle these tasks on your behalf, you will free up valuable time and resources, which should help improve operational efficiencies across the board and maintain employee satisfaction.

 

Preparation, print and delivery of payslips

 

Another area that an outsourced payroll specialist will handle for you is preparing, printing, and delivering payslips. This part of the process provides a record of employee salaries and deductions made from their paychecks.

It can also reduce payroll errors by ensuring all information provided to the outsourced payroll specialist is accurate and up-to-date before processing begins.

Again, this frees up time and resources for your business while ensuring all employees have access to the correct information at any given time.

 

Customised payroll reports for your business

 

A leading payroll specialist will be able to offer you customised reports that help your business achieve maximum operational efficiencies. They will be able to provide information on the specific areas of payroll administration where improvements can be made and outline why they are beneficial for your business.

This is extremely important because it helps businesses identify potential problems early and provides detailed insight into the current payroll operations.

 

Ensuring statutory compliance

 

Ensuring statutory compliance by monthly preparation of the monthly EMP201, preparation and submission of EMP501, and annual IRP-SARS returns is a key task that an outsourced payroll specialist will be able to handle for you.

This ensures your business meets all legislative requirements and keeps on top of changes in legislation as they happen, helping it avoid steep fines or other sanctions associated with non-compliance.

By having an experienced and qualified specialist take care of these tasks, your company can focus on its core business activities while ensuring maintaining compliance at all times and avoiding legal issues.

 

Assistance with all payroll related queries

 

As mentioned in the previous point, payroll processing is complex and can become even more so when legislation is introduced or changed.

This makes it extremely important to have access to the right support when you need it most, especially in an environment where payroll processing needs are constantly evolving.

By having a qualified outsourced payroll specialist take care of these tasks for your business regularly, they will be able to assist you with all payroll-related queries and any potential legal issues.

 

Further advantages of payroll outsourcing

 

Outsourced payroll solutions are beneficial for businesses that want to improve operational efficiency, minimise the risk associated with human errors and ensure they meet statutory requirements at all times.

By allowing qualified outsourced payroll specialists to handle these tasks for you, your business can focus on its core activities while ensuring all employees are paid accurately and on time.

Further advantages of payroll outsourcing

 

  • Improved operational efficiencies
  • Reduce costs
  • Increase time saved
  • Minimise the risk associated with human errors
  • Achieve maximum operational efficiencies

 

The more businesses understand how an outsourced payroll solution can help them improve operational efficiencies, reduce costs and minimise the risk of human error, the more likely they are to choose this option.

 

Conclusion

 

Ultimately, whether your business chooses to outsource payroll processing or handle it in-house, you will need a reliable and skilled workforce.

An outsourced payroll solution can provide the expertise and experience required to ensure your business procedures are up to date and you remain compliant with legislation at all times.

Contact MASA today to learn more about our outsourced payroll services or to discuss your specific requirements. You can also check out our previous article on How To Save Money by Outsourcing Your Payroll and other expert industry insights.

 

Outsourcing HR and Industrial Relations

Outsourcing in 2022: Top 3 Trends for this Year

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More organizations are choosing to outsource business activities, resulting in an outsourcing market expansion. Outsourcing gives companies a competitive advantage by reducing operating costs, enabling staffing flexibility, and saving time.

The global outsourcing market was valued at $92.5 billion in 2019, before the pandemic, by Statista. Additionally, a Grand View Research survey said that the BPO sector (Business Process Outsourcing) alone is worth $245.91 billion in April 2021!

This growing outsourcing industry includes IT (Information Technology), healthcare, accounting, and other sectors. However, outsourcing can be futile if you don’t plan it properly. To develop a successful strategy, you’ll need to be aware of the relevant outsourcing trends.

This article explores a few outsourcing statistics and trends of 2021 that can help you make better outsourcing decisions in 2022. If you would like to go beyond this article to learn more about navigating 2022 and beyond, contact MASA today to gain a headstart with the best outsourcing solution for your business.

Outsourcing in 2022: Top 3 Trends for this Year

 

Using Modern Technology

 

Software development, automation, IoT (Internet of Things), and other modern technology develop at a fast rate. It’s difficult to keep up with the latest advancements in technology and as a result, businesses are turning to outsourcing agencies to keep up.

An expert outsourcing agency like MASA excels in technology-driven processes to optimise the workflow, productivity, and output of client companies. As a result, they’re more likely to keep up with the latest developments in technology than an internal staff member.

Here are the most current and trending technologies used in the outsourcing industry:

 

A. Robotic Process Automation (RPA) Solutions

 

RPA is the software technology that helps build, deploy, and manage robots to carry out simple tasks.

The demand for RPA is increasing as companies realise they can save money by using robots to perform repetitive tasks.

According to a 2021 Grand View Research, the RPA market size was worth $1.57 billion in 2020 and can grow at a CAGR (Compound Annual Growth Rate) of 32.8% between 2021-2028.

 

B. Cloud Computing

 

Cloud outsourcing is essential to access other modern technologies like AI, RPA, and machine learning. It also empowers a company to collect, store, and access its resources on the cloud.

A 2021 Cloudwards survey revealed that the value of cloud computing can be $947.3 billion by 2026. In addition, 94% of all surveyed tech companies used cloud services in 2019.

 

C. Artificial Intelligence and Automation

 

Business and outsourcing companies use AI for the automation of repetitive tasks, like calculations or replying to messages.

Additionally, AI is helping providers improve customer service. Chatbots or cloud-based IVR (Interactive Voice Response) are examples of widely-used outsourced AI services.

A 2019 Grand View Research survey reported that the AI market would be worth $62.35 billion in 2020 and is predicted to grow at a CAGR of 40.2% from 2021 to 2028.

 

Emphasising Cost Reduction

 

Before the pandemic, companies moved from cost reduction to prioritising quality and scalability. The 2018 Deloitte’s Global Outsourcing Survey said that outsourcing companies were willing to spend to expand the business. But this changed during the pandemic.

Deloitte’s Global Survey 2020 stated that 70% of the surveyed companies said cost reduction was their main outsourcing objective. Most surveyed outsourcing companies said that although clients wanted agility, scalability, and technology enablement, the cost of the services was the primary decision-making factor. This trend could continue in 2022 while the world economy recovers from the pandemic.

 

1. Favoring Nearshore Outsourcing Over Offshore Outsourcing

 

Nearshore outsourcing involves hiring a third party from a neighboring country to complete a business task. And offshore outsourcing is outsourcing to a faraway country, usually located in a different time zone.

In the post-pandemic world, companies are nearshoring more than in previous years.

In fact, a McKinsey and Company survey in 2020 released that 60% of fashion stakeholders expected a rise in nearshoring.

Similarly, a 2020 report by the Vienna Institute for International Economic Studies summarised that German companies were actively considering nearshoring.

This could be due to the relative comfort companies experience in managing supply chains over a shorter distance and smaller time zone differences of nearshore companies.

Additionally, navigating Covid-related health regulations and travel restrictions in distant and culturally different countries can be a huge business challenge. Nearshoring may empower businesses to overcome some of these barriers without hurting their bottom line too much.

Companies looking to outsource to an offshore company should ensure that they get they receive the highest level of services possible. Partnering with an outsourcing agency like MASA gives companies the same international-grade service offered to blue-chip companies across the globe.

 

2. Prioritising Quality

 

Companies now emphasise providing high-quality services to their customers.

For this, they’ll need skilled employees and advanced technology — which can be expensive in most countries.

As a result, companies are outsourcing tasks like software development, bookkeeping, recruitment, and payroll management to leading outsourcing agencies. MASA specialises in sourcing, vetting, and hiring the most qualified talent ready to bring value to businesses and their people.

In a study published by GSA UK in 2020, companies said that the quality and value of outsourced goods were top priorities.

Moreover, outsourcing enables companies to offer their clients customized solutions. An outsourcing company is more likely to have the time, expertise, and resources needed to perfectly customise solutions than an in-house team.

 

Are you keeping up with the trends?

 

These 5 top trends are what we think will remain relevant in 2022. MASA provides the platform that connects your business with the outsourced staff or labour force you need that. All outsourced staff comes vetted giving you peace of mind when adding to your workforce.

MASA is a leading temporary and permanent employment specialist providing expert staffing solutions locally and globally.

Get in touch with us today and let us help you, so you can focus on what matters.

 

The 5 Most Predicted Outsourced Tasks in 2022 | Office & Admin Recruitment: 3 Strategies We Use To Hire The Best

The 5 Most Predicted Outsourced Tasks in 2022

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When it comes to finding the right staffing solutions in 2022, it helps to know which tasks, roles, or operations will most likely be outsourced in your industry. That way, it does not matter what province you and your business are located in. It could be Cape Town, Johannesburg; Durban, Gqeberha (Port Elizabeth), or anywhere in South Africa.

One of the most powerful benefits of an outsourced staffing solution is flexibility and the opportunity to leverage a personalised solution that fits your unique business needs. By knowing which tasks, roles or responsibilities are most predicted to be outsourced this year, you can make a more informed decision on which staffing solution may be best for your business.

 

This article introduces our prediction of the top five most outsourced tasks in 2022. If you want to gain a more immediate solution, contact MASA to connect with a leading staffing agency in South Africa.

 

1. Information Technology (IT)

 

Technology has rapidly evolved over the past ten years and will play an increasingly significant role in business during 2022 and beyond. Information technology (IT) is a core part of today’s advanced economy that smart companies are outsourcing to stay ahead.

According to Statista, the IT outsourcing industry is growing at a CAGR of 8.93% and will be worth a market volume of $551,956.3 million by 2026. 

Of all the IT services, most companies engage in robotic process automation (RPA), like AI and software outsourcing. In fact, RPA and software development outsourcing together has a total contract value of over $30 billion worldwide (SuperStaff 2021). 

Other outsourced IT tasks include planning and implementing digital transformation, mobile app support and management, and data center management.

 

2. Administrative

 

The administration is a foundational part of any business and will always be a popular function to outsource regardless of the year. Top staffing agencies provide highly qualified admin staff to deliver efficient and empowering administration services.

Commonly-outsourced administrative activities include telephone services, bookkeeping, event management, payroll management, and more. Companies also hire virtual assistants (independent contractors who work on scheduling appointments to complete complex administrative activities). 

The market size of virtual assistants was valued at $3,442 billion in 2019 and is predicted to grow by $44,255 million by 2027, according to a 2020 Allied Market Research survey.

 

3. Sales And Lead Generation

 

Sales and lead generation are unquestionably critical components of every business plan. Such operations, however, can be time-consuming and complicated, mainly because they require continual improvement to keep up with the ever-changing market circumstances.

So, to get more bang for their buck, businesses often outsource sales and lead-generation operations. If you’re worried about outsourcing due to extra costs, consider that utilising an in-house team requires you to recruit, train and pay another team member specifically for that function.

By partnering with an experienced staffing agency, you can gain access to the right staff ready to drive sales for your business. Not only can you avoid the expenses of recruiting, training, and management fees, but you can also save valuable time so your company can remain flexible to adapt to industry and market demands.

 

4. Competitive Research

 

The current economic landscape is competitive and requires businesses to remain on top of their game. Without competitive research, your business’s knowledge surrounding the competition is limited, resulting in a loss of revenue.

If you lack the skills, experience, and workforce to acquire detailed analysis views on your rivals, outsourcing competitive research can be a highly effective solution. In this case, a reputable vendor in this field should be able to give you a customised plan for analysing competitors and evaluating their business tactics. 

With a remote team assisting you in competitive research, you and your team can save valuable time and focus solely on the strategy that will differentiate your company from its competitors.

 

5. Project Management

 

Finding and hiring an experienced and qualified person for project management responsibilities can seem to be complex and expensive, particularly for small companies. 

But, when you choose to outsource a project manager, you have access to a larger pool of skilled and specialised individuals, typically at lower costs and without sacrificing quality.

Moreover, reputable project managers often have effective team and resource management abilities since they work with a wide range of customers in several sectors. As a result, they are typically comfortable dealing with people from different time zones, languages, and company climates.

 

Own your 2022

 

Handling a company in these times can undeniably be a time-consuming and challenging task. Many business owners are often unable to manage the complexities of responsibilities that their company requires to be effective. 

This is where finding the right staffing solutions kicks in. Hiring qualified staff for all the tasks mentioned above is the ideal solution to ensure that your business runs smoothly.

However, hiring is time-consuming and expensive. If you don’t have the budget or patience to find the right people within your company, you might want to consider outsourcing as a wise alternative.

With a reputable staffing agency, you can access the best in different fields and save your business precious time and money. Outsourcing may come in many forms, from utilising a virtual assistant to handle minor administrative work to hiring a whole team to outsource entire operations.

If you are unsure which jobs to outsource, you can discuss with your staff and ask if outsourcing can assist in specific areas. That way, your current team feels included, and you solve your staffing solutions allowing you to focus on your business.

Greys Recruitment Services has over 20 years of experience in finding the right staffing solutions catered to your business problems. Get in touch with us today and visit our web page for more information. 

 

6 Ways The Optimal Staffing Solution Can Transform Your Business

6 Ways The Optimal Staffing Solution Can Transform Your Business

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Using a staffing agency in South Africa can provide numerous benefits in the recruitment and selection process. Simply put, a staffing agency can help you find, qualify, and connect with talented people that you probably wouldn’t be able to discover on your own. 

For positions like this, partnering with a niche staffing agency like MASA can be a big plus for companies. COVID has rapidly changed how both potential candidates and employers view how businesses recruit new staff members.

The ever-changing labour market and the current situation in the workplace can cause these common staffing issues. If you don’t learn how to deal with staff shortages, you could miss out on vital growth opportunities while failing to meet your customers’ needs. Short- and long-term staff shortages can be detrimental to customer service and the workforce’s well-being.

 

6 Ways the optimal staffing solution can transform your business, that caters to the South African labour market is imperative to creating successful staffing strategies.

 

This article discusses six innovative staffing solutions that can help you grow your business by filling any gaps in knowledge or skills. If you would like to learn more about top staffing solutions, contact MASA today to connect with a leading staffing agency in South Africa.

 

The optimal staffing solution

 

By building the right team, your business can achieve goals quicker and keep core business operations running at peak performance. Experienced staffing agencies know the best management practices, allowing you to have the best talent to help your business grow. 

 

No matter what kind of business you are in, the proper staffing solutions can significantly boost your business, so let’s break down six of them below:

 

1. Offering tailormade perks

 

Employees can focus their creativity on thinking outside the box, which drives the needle towards achieving company goals and customer satisfaction. Creating tailormade perks or personalised benefits for employees empowers staff members and creates accountability for everyone’s performance. 

While companies are approaching flexible staffing as a business solution, they are attracting a community of talented people looking for roles that will help them achieve their professional and personal goals while contributing to their success.

 

Perks could include:

  •  Performance-based packages
  •  Taking days off to complete volunteer work
  • A higher number of leave days
  • Access to training and development

 

2. Using social media

 

In today’s economic landscape, companies are faced with more high-level challenges and may need to:

  • Quickly complete important initiatives
  • Address current business challenges
  • Tackle current digital challenges
  • Compete fiercely for skilled workers

 

These companies wonder how to change their hiring strategy as traditional jobs may no longer fit the current business.

One of the best ways for companies to promote job openings is through LinkedIn, Facebook, Instagram, and Twitter with an integrated Social Recruiting CRM system. People are spending more and more time glued to their screens which provides companies with an alternative method of communicating internally and externally, thus creating potential relationships with future employees. 

Staffing agencies have found ways to reduce the time-to-fill statistics by targeting a wider audience through shared links and posts.

 

3. Open company ‘meet and greets’

 

Creating an innovative company culture ensures that everyone shares the underlying drive to improve business practices, efficiency, and productivity. Companies can run open house initiatives either in-person or virtually, allowing staff to get a look and feel into what sort of company culture exists. People are becoming more and more aware of the significance of their well-being within the work environment.

Open events allow companies to display more transparency into what working life might be like for prospective employees. Part of maintaining healthy business relationships is ensuring your employees have the tools to stay engaged and ready to go.

According to management consultant Peter Drucker, “Culture eats strategy for breakfast, operational excellence for lunch, and everything else for dinner!” 

People have become much more aware of this when it comes to selecting a place of work as you spend a significant amount of time within this environment.

 

4. Using independent specialists

 

Sourcing independent specialists can complement the skills of the company’s core staff by providing solutions on demand. Using staffing agencies allows companies to access a wider pool of talent, thus allowing you to hire experienced self-employed workers to fill skill gaps. 

Moreover, thanks to modern technologies, companies can replenish their staff with the best professionals in the world through large employee databases.

When you select the right people and integrate temporary workers into your team, they can help you take your business to even greater heights through long-term innovation and transformation, bringing a new outward perspective to the company.

 

5. Set-up referral programs

 

It is not sometimes what you know, but who you know, that matters. Finding the right people for your business can be time-consuming and inefficient in today’s busy world. Your company could create a referral initiative allowing trusted staff members to submit referrals from their personal and professional networks. 

Your company can reward current employees for referring successful candidates who fill vacancies and various incentive programmes for their recommendations.

Intel currently runs a programme that rewards employees for referring potential employees who fall into minority categories. Intel believes in creating a more diverse and inclusive workforce and saw the need to give more opportunities to people who would not usually apply through traditional recruitment avenues. The company offers employees a bonus that is double the standard referral amount.

 

6. Focus on quality rather than quantity of applicants

 

To avoid any staffing issues resulting from a lack of selection, enlist the help of a staffing agency to assist in hiring the right employees. Focus on the quality of the potential applicants rather than the quantity.

Ensure that placed advertisements reflect the true nature of the job description and the necessary roles and responsibilities to filter out any people who are applying for positions just for the sake of applying, with no real intent on actually joining.

The benefit of outsourcing your HR function is that it can help you strategise and improve your employee compensation plan. Outsourcing HR functions to a trusted staffing agency like MASA can help business owners understand and comply with these laws and regulations.

If you require professional assistance with hiring, onboarding, and training new employees, make sure to contact us so you can leverage the top staffing employment and labour outsourcing services in SA. 

MASA is a leading national and international employment/staffing agency capable of effectively managing the critical elements of your employment/staffing needs ready to facilitate seamless hiring and onboarding of new employees in your company.

 

The Benefits of Outsourcing to South Africa

The Benefits of Outsourcing to South Africa

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Business Process Outsourcing (BPO) is a worldwide business phenomenon. South Africa has become increasingly popular as a BPO site worldwide due to rising manufacturing and labour costs throughout the globe. Over the last several years, MASA has grown into a staff outsourcing service in South Africa for high-end BPO services, including financial and legal services.

South Africa has been named “Offshoring Destination of the Year” twice (2016 and 2018). Also, in 2021, after three years in second place, South Africa was chosen as “Most Favoured Global Offshore Customer Experience Delivery Location.”

Many organisations have chosen South Africa as their preferred BPO location because of the numerous advantages they can leverage. This article discusses the benefits that South Africa has over other offshore locations.

 

If you would like to learn more about the benefits of outsourcing to South Africa, contact MASA today to connect with a leading temporary and permanent employment specialist in South Africa and worldwide if you would like to learn more about outsourcing solutions.

 

Cost-saving

 

Hiring workers from South Africa may save your business money. Paying them less than people in the United States, the United Kingdom, Australia, and Canada would be beneficial since labour expenses are considerably lower there.

South Africa may potentially save at least 40% – 45% on sourcing places like the United Kingdom, United States, and Australia on a continuous-state operational basis. South Africa’s attractiveness as a BPO location also removes many of the recruiting, training, and equipment difficulties that other locations face. Combining these advantages achieves savings of more than 50%.

 

Time zone advantage

 

Many other time zones are in sync with South Africa’s (GMT+2), and various European nations prefer the country’s time zone since it is in the same time zone as numerous other countries. 

South Africa’s capacity to provide high-quality, 24-hour a day, seven-day a week service at significantly lower costs attract businesses worldwide. The country’s courts can offer both big and little offshore clients in the US, Australian, and Canadian markets with nighttime or “downtime” customer support times, allowing enterprises in these regions to offer 24/7 customer service.

 

Neutral language

 

English is the most commonly spoken language in South Africa, making intercontinental communication simple. Accent neutralisation training is necessary for other BPO nations, such as Ukraine or the Philippines, because their accents are too strong.

The current overall number of English speakers in the nation is thought to be 16.5 million, with 410,000 new English-speaking employees entering the country’s labour pool every year.

Because of its large pool of English-speaking talent with neutral accents and high empathy levels, South Africa is a more appealing BPO destination.

 

Cultural alignment

 

Compared to other outsourcing destinations, such as India or the Philippines, South African staff don’t have many cultural differences with the western world. 

You will be delighted working with South Africans as you won’t have constant misunderstandings and misinterpretations due to a lack of cultural compatibility with English colloquialisms. 

People in South Africa consume a lot of American and British television shows, movies, and pop culture. This impact of western culture is very beneficial for companies looking to outsource. They will barely see a difference between a typical American or Brit from a South African employee. 

South Africans also tend to be quite good at understanding American and British speech and the nuances of those cultural norms. This understanding helps to flawlessly match outsourced South African staff and your company’s culture.  

These cultural similarities greatly influence native English-speaking markets, which mesh well with outsourcing to South Africa.

 

Infrastructure

 

In summary, South Africa’s infrastructure, as a whole, compares favourably to that of Western Europe and other developed areas in the world, making it an appealing business and investment destination.

The country’s low-cost, high-quality domestic transportation system and SEACOM fiber-optic wireless telecommunications network have helped South Africa to become an attractive outsourcing destination.

 

The large talent pool of potential outsourced staff

 

When hiring in South Africa, you won’t have problems finding the right candidate. The labour market is enormous, with over 22 million in the first quarter of 2021. Additionally, the unemployment rate is very high (32.6% as of the first quarter of 2021). 

This all offers companies a vast pool of potential employees eager to work and hold down a stable job. Moreover, South Africa shows a yearly growth of 60,000 new potential employees.

Amazon has already discovered opportunities for this destination and announced plans on hiring 3,000 people in South Africa for customer support in North America and Europe. 

 

High-quality staff

 

Due to the high unemployment rates and overall lack of opportunities, the South African labour force is well educated and motivated to work. The country produces 200,000 university graduates every year, but many of them are left jobless and with their futures in question. 

For that reason, South African talent is thankful to find financial refuge in the foreign companies that hire them. 

South Africans also make great staff as many of them are entrepreneurial-minded individuals whose problem-solving abilities are wasted in a country where there are not enough jobs. This makes them an excellent match for businesses looking for young, resourceful, and hard-working people. 

You can find talented South African employees with skills relating to any industry. This high availability of qualitative staff has been a critical reason for companies outsourcing to South Africa.

 

Where to hire South African staff?

 

We here at MASA provide outsourced staff to hire. While looking for the best candidates, we have gained experience in hiring dozens of industry specialists based in South Africa. 

We urge you not to wait any longer and contact us immediately if you grasp the significance of staff and recruiting in this country.

 

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff | Essential Functions of Outsourced Payroll Operations

Temp Recruitment: The Ultimate Solution to Downsizing Your Staff

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Temp Recruitment: The Ultimate Solution to Downsizing Your Staff

 

Everyone has heard the phrase:

 

“When times are tough, you need to cut back…”

 

We live in volatile economic times that we live in where leaders are making tough decisions to stay ahead. Businesses are cutting back staff, hours, and benefits, all in the name of survival. If you are a business owner who is considering staff cuts, you need to answer two questions need before taking action:

 

1.) Can I afford to have less staff right now?

2.) Is there a more efficient and cost-effective solution?

 

There is no doubt about it; every business needs to be fiscally responsible in these times. But before deciding between layoffs and hiring temporary staff, consider whether this is the most money-savvy decision both in the short and long term.

When organisations choose to downsize their staff, they decide to cut back on the number of employees working for them. This decision may seem very straightforward on the surface, but leadership must assess multiple factors before downsizing takes place.

The quality and quantity of your work can suffer significantly from poor staffing decisions, and one of the most vital components that your business can lose through downsizing is good customer service.

You may be asking yourself, ‘how can I make this work in a way that mitigates these risks and keeps the business going?’ Our answer is the temporary staff. By partnering with a recruitment agency, your business can benefit from working at total capacity without decreasing productivity and sacrificing your bottom line.

This article explores the benefits of hiring temporary staff over downsizing and how you can survive and thrive in challenging moments with a recruitment agency on your team.

If you require a more immediate solution for your hiring needs, connect with Greys Recruitment today for the leading white-collar, temporary, and permanent employment services in Cape Town and beyond.

 

The Ultimate Solution to Downsizing Your Staff

 

 

Companies have quickly recognised the benefits of temporary recruitment due to lower costs and turnover rates and greater flexibility than hiring permanent employees in-house.

Employment experts like Greys Recruitment Agency in Cape Town can source and deliver a high calibre of temporary staff ready to support and empower your business when it counts.

There are a few core advantages to working with recruitment agencies and hiring temporary staff when downsizing, so let’s break them down below:

 

Enhanced flexibility

 

Top recruitment agencies like Greys offer complete flexibility to their clients. Instead of simply cutting down on your existing employees and pushing onwards, you can partner with a temporary employment specialist and leverage the power of on-demand talent – as needed.

Your company can bring on staff for specific projects or during busy seasons and expand or contract as needed without dropping any balls and sacrificing your bottom line.

Temporary staffing provides the benefit of greater flexibility in terms of meeting essential business demands and having access to a wide selection of talent in Cape Town and nationwide. This level of flexibility enables organisations to quickly meet changing requirements and expectations, which is a crucial advantage over downsizing an organisation’s existing workforce without any replacement.

 

Lower costs

 

Temporary employees offer lower costs for businesses while still offering the same skills and knowledge required for specific tasks or projects. Recruitment agencies like Greys allow managers to choose longer-term employees without committing long-term resources, leaving you with the staff you need and money in your back pocket.

There is also the option to pay for temp staff as you go, which can save your company money in the long run. This option is especially beneficial when your company hires temp staff indefinitely, without knowing exactly when your needs and financial demands will change.

Temporary workers employers need not offer benefits and the traditional costs of full-time employees like health care or annual bonuses. Greys Recruitment Agency also takes care of payroll and other vital costs, such as:

 

  • Daily operational costs
  • Administration
  • Human resources
  • Legal cover
  • Software & licensing

 

These savings can make temp recruitment a more cost-effective solution than downsizing without the additional support.

 

Quality of Work

 

Temporary staff can offer the same or even better quality of work than if you had hired permanent employees. They can also deliver a much higher output level than a downsized team, making temp staff the more efficient solution for your company’s growth during challenging seasons.

While most temp staff lack the knowledge and expertise developed over time, top agencies like Greys ensure all staff is well trained and fully equipped to perform their roles before joining your team. Employees can hit the ground running and bring value to your company from the word “go.”

 

The Ultimate Partner

 

The main feature of a temp recruitment agency like Greys is to offer businesses access to highly skilled temporary workers at all levels in various industries. Greys is one of the most proficient recruitment professionals in the country with experience finding the right person for the job.

Outsourcing your temporary staffing needs to Greys is one of the best work solutions for all businesses looking for greater flexibility while still maintaining their success. Grey’s recruitment process ensures that each candidate is properly screened, interviewed, and assessed before discussing temporary employment opportunities with our clients.

Greys provides access to skilled labour when you need additional staff on an as-needed basis or where it suits you! Staffing plays a significant role in the success or failure of your company. The impact can be felt by both you and your customers, and it’s not something you want to play around with.

The past couple of years taught us that nothing is set in stone, and neither is your business’s success. With proper planning, starting with the staff within your business and keeping a close eye on your bottom line, you can still have the workforce you need to deliver the success you desire by choosing the right staffing solutions company to help you get there.

Greys has years of industry experience ensuring the best temporary staffing solutions for businesses within Cape Town and its surrounding areas. Trust them to do their best in supporting and empowering your company to achieve your goals whilst maintaining financial wellness. Visit our website today for more information.

 

5 Reasons to Outsource Staff with an Agency Instead of a Corporate

5 Reasons to Outsource Staff with an Agency Instead of a Corporate

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Staff outsourcing has become the norm for companies looking to gain an edge in today’s competitive landscape, which can deliver significant benefits when done right. For SME’s and larger companies looking to outsource staff, it might make sense initially to go for the “corporate” option. One would assume that a traditional corporate can provide outsourcing services to fit your companies’ needs, but this is often not the case.

There are many different ways to staff an organisation, however, not all staff outsourcing is created equal. Choosing the wrong outsourcing partner for your staffing needs can be costly, ineffective, and time-consuming, and it is wise to know what level of service you will receive beforehand.

 

This article explores the difference between agencies and corporates and highlights 5 reasons to outsource staff with an agency instead of a corporate.

 

Agency vs Corporate

 

The easiest way to differentiate between an agency and a corporate is through structure and strategy. These are two uniquely run entities with different structures and strategies when working with clients for staff outsourcing.

 

Structure

 

An agency usually has a firm-like structure: mostly lean, centralised, with more flexibility and equal participation in its working process. On the other hand, a corporate company is often more rigid, bureaucratic, and hierarchical in nature. These characteristics affect the speed of decision-making and execution, the equality of voice, and overall communication among levels.

Top outsourcing agencies have dedicated teams for projects to provide a more personal and streamlined level of service for clients. As a client, you can enjoy a direct line of communication with the team and leverage a more collaborative or hands-off approach depending on your needs.

Corporate entities are often closed off and contractual-based. Because of their largely hierarchal nature, corporates can also be slower to respond and complete tasks as there are multiple levels of communication in the outsourcing process. They are also less likely to dedicate staff time for special projects.

 

Strategy

 

Whether your organisation requires staff to fill a temporary position or a broader selection of permanent employees, a more comprehensive strategy is involved in the staffing process. From sourcing, vetting, hiring, training, and managing staff – agencies and corporates use different methods to ensure that your company gets the employees you need, when and how it needs them.

The staffing process requires collaboration and communication because recruitment is only the first step to a successful staff outsourcing agreement. While corporates tend to focus on contracting, agencies usually develop relationships with their clients through service excellence.

Agency staff is often more committed than corporate staff. This is because agency staff aren’t just company employees; they’re the agency’s staff. Because agencies usually have a more lean structure, your account manager will be more accessible and available to quickly answer questions or address concerns.

 

The Five Reasons

 

When considering your options between partnering with an outsourcing agency or a corporate entity, it is essential to examine your company’s needs and which forms of value will deliver the most value. Here are five reasons to partner with an outsourcing agency instead of a corporate one.

 

1) Flexibility

 

Unlike most corporate staffing companies, outsourcing agencies are great for providing both short and long-term staffing solutions, with highly specialised skillsets in niche areas of expertise.

This flexibility of agencies means they can fill positions requiring a temporary or permanent arrangement, and your company can leverage on-demand staff on an as and when needed basis. For example, suppose your company needs workers during staff shortages and busy periods. In that case, top outsourcing agencies can provide that staff with a specialised skill set based on the job at hand.

Top outsourcing agencies are also great for contingent staffing, especially when there is staff turnover or projects require additional skills and expertise. Contingent staffing is also a powerful solution for companies that need staff for specific projects or timeframes.

 

2) Personalised service

 

A vital benefit of working with an outsourcing agency is how personalised their services can be. Most of the time, you can recognise when your company needs highly specialised staff, but there is still a lot of guesswork on your part of figuring out who would be the right fit.

Unlike traditional corporate companies, outsourcing agencies can tap deeper into your company’s needs to source and introduce staff based on specific skill sets and industries. Not only does this mean providing staff who are more relevant to your business or project requirements, but it also means savings on the amount of time wasted by staff who are not well-suited to your business.

Agencies can also provide your company with access to qualified candidates that will fit into your business culture. Culture fit is a vital factor in staff retention, which outsourcing agencies nail by working closely with clients and candidates to ensure that new staff members are the right fit for both you and their future careers.

Not only is this a more efficient way to source new staff, but the risk involved with staff redundancies or staff leaving your company for other opportunities is also minimised.

 

3) Cost savings

 

Top staffing agencies have been developed with the specific goal of making staff outsourcing as cost-effective and streamlined as possible, so it is well worth considering one over a corporate if your company is serious about growing its business in the long term.

When outsourcing staff to certain agencies, you should keep in mind that the staff’s administrative and payroll needs will be handled entirely by them instead of a corporate who would often take care of those tasks as part of their service offering. With your administrative tasks dealt with, your company can save valuable time and resources, which you can use on more high-level, revenue-boosting activities.

When staff is hired on-demand, companies can also save significant amounts of money by only hiring staff when they’re needed. Essentially, the staff is not tied down to a full-time position if it’s no longer required or desired, which ultimately reduces your company’s overheads.

 

4) Efficient recruitment

 

Agencies can take the hassle out of finding staff, so your company doesn’t have to dedicate time and resources to recruitment efforts when staff is needed. The leading outsourcing agencies use expert vetting and hiring processes to ensure staff is the best fit for your company.

They can quickly identify staff, introduce them to you and hire with less time spent on recruitment efforts by your company. This also enables staff who are already working in jobs they love to be matched up with the right job opportunity without going through lengthy application processes or interviews which they’d have to do if they applied for a staff position directly.

Technology is also a crucial part of the recruitment process for modern outsourcing agencies, which use advanced software to speed up staff matching and hiring. You can expect staff to be introduced faster, which is ideal for companies requiring staff during busy periods or short-term projects where staff is needed immediately.

 

5) Workload Reduction

 

Having a reduced workload is by far one of the most beneficial reasons to partner with an outsourcing agency instead of a corporate. Although a corporate could get a lot of work done for you, top agencies are built for maximum efficiency and will find every possible way to reduce your workload beyond the contractual agreement.

Companies working with outsourcing agencies often find themselves with less work to do as the agency takes responsibility for administrative needs. This will come as a relief to internal staff members who would have otherwise dealt with administrative tasks on top of the work they were already doing. It also means that your staff can focus more of their time and energy on higher-level work.

Outsourcing administrative, payroll, and even HR and IR tasks are also why blue-chip companies outsource with agile, efficient agencies specialising in staff outsourcing.

Because you do not officially employ staff members, their financial and administrative needs will be handled entirely by the agency instead of having to deal with these tasks on top of managing staff within your business. This means staff redundancies and staff leaving your company are also minimised, which is one of the most important reasons to outsource staff instead of hiring corporate staff.

 

The verdict is in

 

These are five key reasons why companies should choose outsourcing agencies over corporations for staff outsourcing needs. Focus on how each benefit can save you time, increase revenue and reduce costs and workload at your company by choosing an agency over a corporate staffing solution.

If you are looking for staff for your business, contact MASA today. MASA is a leading outsourcing agency with consultants who offer permanent and temporary employment or staffing services to make staffing employment an easy process for companies in a vast range of industries.

 

benefits of nursing recruitment services

The Benefits of Expert Nursing Recruitment

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Do you have a nursing shortage? Are your clients and patients not fully satisfied with their care? You may want to rethink how you are recruiting nurses. Healthcare providers often hire their own nursing professionals based on the same recruiting methods used in the rest of their organisations.

This means they may end up with a team of unqualified or inexperienced nurses who do not always have the core skills and requirements to deliver in this type of environment.

Many issues stem from hiring unqualified staff, so healthcare-based organisations need a nursing recruitment partner that uses a systematic, objective and comprehensive hiring progression. Greys Nursing Services uses an in-depth recruiting process that brings unique advantages to both the healthcare provider and the hired nurse.

This article explores the benefits of healthcare providers who leverage a flexible and permanent nursing services partner that uses an expert recruiting process.

Greys Nursing Services

Greys Nursing Services offers nursing staff who are professional, competent and have a diverse range of skills to provide your clients with world-class care at every step of the way.

We are an operationally minded, entrepreneurial, and client-first healthcare service provider offering healthcare organisations a complete nurse staffing solution. As a client, you can fill critical positions in your healthcare team with outsourced professionals such as:

  • Caregivers
  • Ward Aides
  • Registered Nurses
  • Enrolled Nurses
  • Enrolled Nursing Assistants
  • Special Nursing Assignees

With Greys Nursing Services, you are in control. You can increase or decrease your outsourced nursing staff at any time, giving you greater flexibility in your operations.

We can efficiently deal with any seasonal changes in your requirements while still providing you with dependable professionals focused on bringing you value.

Who does Greys partner with?

Rooted firmly in the solid foundation of the MASA group of companies, Greys Nursing Services is a trusted industry leader with over forty years of experience in the medical sector.

By cultivating long-term relationships with clients and staff alike, we can obtain the highest level of care and service with every placement. Greys offers specialist nursing professionals into many establishments, including:

  • Care Facilities
  • Retirement villages and Old Age Homes
  • Frail Care Facilities
  • Palliative Care Facilities
  • Home-based Care/Home Care Nursing
  • Private Hospitals and Clinics

Organisations partnering with us can rest assured that only the most qualified, caring and capable staff are placed within their healthcare facility to deliver the highest level of care possible.

The nurses we provide are our employees, so we can handle everything to do with their administration, management and other operational tasks, including:

  • Contract management
  • Full wage administration
  • Human resources/personnel
  • Industrial/labour relations
  • On-site staff management

Greys Nursing Services sets itself apart by providing the quality management and administration that brings your organisation significant advantages behind the scenes.

Ultimately, our partners can leverage a comprehensive nursing solution that handles the vital elements while clearing up more time to optimise client and patient care.

The recruiting process

Expert recruitment is a hallmark of Greys Recruitment and the MASA Group of companies. As a leading nursing services provider, we only work with highly qualified professionals that go through a rigorous vetting, hiring and training process geared to deliver the utmost value to your organisation, clients and patients.

Greys Nursing Services uses a detailed nursing recruitment process that makes it easy to find, hire and onboard nursing staff. We go beyond industry best practices to set a higher standard of recruitment, which encompasses the following procedures:

Face-to-face interview and reference check

After tapping into our pool of candidates and sourcing prospective hires, each nurse will undergo an in-person interview. A face-to-face interview allows us to assess a candidates personality, communication skills and whether they will fit your organisational culture.

The reference check goes the extra mile to verify a candidates experience and the various roles, tasks and overall performance exhibited with their previous employment.

Criminal and ITC checks

We can run a criminal check on every nursing candidate upon the client’s request to ensure that they have no criminal record.

Verifying applicant registration documents with SANC

Verifying our candidates’ documentation is an essential part of the process. We check all the relevant registration documents with the South African Nursing Council (SANC) for registered nurses, enrolled nurses and emergency nurses.

Medical Tests

We can conduct medical tests for each nurse at the request of our clients and concerning the job at hand. This step is a sensitive but crucial requirement for certain health care facilities that we conduct with our nurses’ privacy and the client’s specifications in mind.

Induction to company policies

As part of the training process, we also focus on inducting nursing staff into a clients’ company policies. This step ensures that nursing staff are aware of your expectations and company protocols.

On-site nursing orientation

We can also provide one day of on-site nursing orientation to accommodate nursing staff in their new nursing environment. As part of this process, we record feedback from you as the client to improve and offer better nursing services through our staff.

Mobilisation of nursing staff

Once the initial recruitment process is complete and we have adequately vetted, hired, trained and onboarded our nursing staff, we will go ahead and mobilise them to the nursing site within the agreed-upon date.

We assign candidates on a contractual or ad-hoc basis per your staffing requirements and manage our nurses’ performance throughout the contract period. Essentially, you benefit from the utmost flexibility, allowing you to structure the contract based on your organisation or facilities’ needs.

The comprehensive solution

This nursing recruitment process offers more value than hiring an agency that simply provides nursing staff. Our clients benefit from the expertise, professional insight and high-level nursing services that we offer. In turn, nurses enjoy working with a professional recruitment company and being part of an empowering nursing community committed to nursing excellence.

All nursing staff undergo this comprehensive recruitment process to ensure they will be a valuable addition to your nursing team. An expert recruiting process brings more value because we can present a nursing team that is ready for work and committed to providing excellent nursing services at all times.

The next step

When it comes time to recruit nursing staff, Greys Nursing Services offers a more advanced nurse recruitment process that will benefit your nursing practices and clients on multiple levels.

Contact us to leverage expert our recruiting process and gain the nursing services you need to improve nursing standards, patient care and healthcare delivery.

Outsourcing HR and Industrial Relations

Outsourcing HR and Industrial Relations: 3 Questions Companies Should Answer

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A company’s human resources and industrial relations departments are among the most critical aspects to success. HR and IR handle everything from the recruitment process, payroll tasks, admin, and ensuring that all internal and external processes are running smoothly. Staying on top of this ensures that your company maintains strong relationships with key stakeholders and ensures the organisation is advancing in your industry.

When problems arise in these areas, companies can suffer on a short and long-term basis and be time wastage, costly errors, higher turnover rates and lower productivity levels – leading to a decrease in revenue. It is essential to have a solid HR & IR solution to empower your company on all levels, and if you are looking to strengthen these departments, where exactly should you begin?

This article will explore three questions that companies can answer before outsourcing human resources or industrial relations to a staffing agency and how you can take action on your answers to make the best of this powerful exercise.

 

The three golden questions

If you outsource your human resources or industrial relations, it’s crucial to find a staffing agency that can provide services in line with your requirements. At MASA, we know that every company is unique, and by understanding your needs, you can get a personalised solution to fit these needs.

Suppose you are looking to partner with an outsourcing agency for HR and industrial relations. In that case, these are three impactful questions that your team and key stakeholders can ask and answer beforehand:

  • What are your current challenges?
  • How do you want your outsourced HR or IR services to look?
  • What is your final goal or return on investment?

Each of these questions will lead you to uncover and establish your company’s exact needs and what type of solution will be best for you. Naturally, one powerful question can lead to many more questions, so take the time to explore each one thoroughly and do your due diligence in answering each one.

1. What are your current challenges?

With the above question, you can uncover your current problems and assess whether an outsourced solution is right for you. An important thing to consider with this question is who will be asking it. If the HR manager, CFO, or CEO are the ones to ask, you can get critical insights into your company’s goals and challenges.

Gaining insights from your workforce will also give you deeper insight into the challenges your company faces on a day-to-day basis. Find out which HR & IR-related tasks your employees are currently facing, where the bottlenecks are, and how you can potentially overcome them through outsourcing.

By listing out exactly your challenges and expectations in advance, an outsourcing agency will be clear on what to expect and how to best tailor their services according to your needs.

2. How will you structure your outsourced HR or IR services?

With this question, the company’s key stakeholders can establish precisely how they would like their human resources & industrial relations team to operate and how much autonomy should be given over processes.

With a fully outsourced solution, there will be no need for an internal team. However, if there is a requirement to have employees who can manage certain outsourced services internally, this question could answer how much autonomy should be given over HR and IR.

This is an excellent time to consult with prospective outsourcing companies, do your research and find out what services they can offer. Once you have this information, you can strategise on what your company needs, whether it’s a short or long-term commitment, and how it can benefit you.

3. What’s your final goal or return on investment?

An important thing to consider with this question is what value you want to get out of the outsourced solution. What are your goals for this partnership? To reduce costs or increase productivity – you must lay down these expectations before signing any contracts to ensure that both parties are on the same page.

This question is to establish the company’s final goal or return on investment (ROI). Setting an objective and knowing how you will measure it beforehand can help ensure that your outsourced team is working towards this end result, not just completing HR & IR tasks but also making sure they align with business objectives. If there are no specific requirements, outsourced services can be structured to meet the company’s overall goals.

Your team can lay out clear key performance indicators (KPI’s) and a projected timeline of your outsourced solution. This will help you outline milestones or targets for you and the outsourcing agency to reach in your partnership. It will help keep both parties aligned and ensure that you are meeting your goals of HR & IR

How to take action on your answers

If you want to make the best of this exercise, you should involve the key stakeholders within your company in answering all three questions. This will ensure that you cover all the bases before outsourcing your human resources and industrial relations and getting a personalised solution to meet your needs.

Develop clear goals and KPIs that your company would like to achieve and a timeline for your partnership with the outsourcing agency. Ultimately, it is about ROI and ensuring that outsourced HR & IR services meet your business needs. Use these key questions to help you get the results you want from your solution.

MASA supports companies with our Specialist HR & IR solutions throughout all stages of business growth and development. We are on-hand to help your team with their human resources or industrial relations needs so that you don’t have to worry about them again.

We take the time to understand our clients’ needs before recommending any outsourced HR or IR solutions because every company is unique and deserves custom-tailored services. If you are interested in outsourcing your human resources or industrial relations, get in touch with us today.

Check out our earlier article to learn more about outsourcing with the right agency.