About the Role
Location
Johannesburg
Requirements:
- A National Diploma or Bachelor’s Degree (NQF Level 6) in Business Administration, Healthcare Administration or Management, Public Administration, Commerce, or a related field
- Grade 12 and a relevant Higher Certificate (NQF 5) could be accepted as an alternative if the person has substantial relevant experience
- Working knowledge and experience of medical aid and compensation fund billing processes
- 3-5 years of relevant experience
- 2 years in a supervisory or management role
- Proficiency in MS Office, especially Excel for reporting, and experience with practice or billing management systems
- Experience working with GoodX or Elixer
Responsibilities:
- Oversee and manage the daily operations and workflow of centralised administrative functions, including funder-related and non-funder-related services
- Oversee the daily operations and workflow of funder related centralised administrative functions, including but not limited to Medsol, Compsol, Private Billing, Global Fees
- Oversee the daily operations and workflow of non-funder related centralised administrative functions, including but not limited to workshops, requests for information and uniforms
- Implementation and compliance with policies and procedures
- Engagement and participation in systems monitoring and development
- Close collaboration and integration with Finance Department
- Providing stats and reporting as required by line manager
- Monitoring tasks that are performed by RSA’s and liaising with PM’s/UM’s regarding tasks related to centralised administrative functions
- Oversee administrative team HR functions, including recruitment, onboarding, staff allocation, retention, wellness, performance management and disciplinary processes
- Ensure effective communication and dissemination of management directives and information to the administrative team
- Identify staff training and development needs and monitor participation in skills development programmes