About the Role
Key Responsibilities
- Oversee daily dispatch operations, ensuring orders are correctly checked, packed, loaded and dispatched on schedule.
- Coordinate deliveries with drivers, production, sales and logistics teams.
- Manage and supervise dispatch staff, loaders and drivers, ensuring productivity, discipline and accountability.
- Monitor stock movements and investigate dispatch discrepancies, damages and breakages.
- Coordinate fleet operations, including vehicle servicing, maintenance, roadworthiness, licences, fuel usage and repairs.
- Monitor driver performance, vehicle usage, delivery schedules and operational costs.
- Ensure compliance with health and safety requirements, particularly the safe handling and transportation of glass.
- Maintain accurate dispatch records and prepare operational reports.
- Identify opportunities to improve dispatch efficiency and minimise delays, errors and breakages.
Minimum Requirements
- 3–5 years' experience in dispatch, logistics or warehouse management.
- Previous experience supervising and managing operational teams.
- Experience coordinating deliveries, drivers and dispatch schedules.
- Exposure to fleet coordination and vehicle maintenance management.
- Strong stock control and administrative skills.
- Good computer literacy and reporting abilities.
- A valid driver's licence would be advantageous.
- Experience in manufacturing, glass or aluminium environments will be beneficial.
The Ideal Candidate
We are looking for someone who is:
- Assertive, disciplined and confident in managing people.
- Hands-on and comfortable working in a fast-paced operational environment.
- Well organised with strong planning and problem-solving abilities.
- Accountable, reliable and results-driven.