About the Role
Minimum Requirements
- Diploma in Warehouse Management, Distribution, or Logistics (NQF Level 6).
- Minimum of 5 years’ experience in warehouse, distribution, or logistics within a manufacturing environment.
- Up to 3 years’ experience at supervisory level.
- Proven supervisory skills and experience in leading and managing teams.
- Knowledge of warehousing and distribution processes and procedures.
- Computer literacy, including MS Office and relevant discipline-specific software.
- Strong planning, organisational, and problem-solving skills.
- Excellent verbal and written communication skills.
Advantageous:
- Bachelor’s degree in Warehouse Management, Distribution, or Logistics (NQF Level 7).
Key Responsibilities
Warehouse and Distribution Management
- Manage and optimise warehouse operations to meet operational and customer requirements.
- Plan, coordinate, and monitor the receipt, packing, storage, and dispatch of goods.
- Ensure accurate and up-to-date documentation for goods received and dispatched.
- Coordinate warehouse employee schedules and daily activities.
- Ensure efficient use of warehouse space, including layout planning and future capacity requirements.
- Ensure export goods are packed efficiently and effectively.
- Maintain warehouse security procedures and standards.
- Ensure hazardous materials are stored in accordance with applicable requirements.
- Manage and monitor the labelling machine.
- Liaise with the relevant logistics partner regarding daily planning and deliveries.
Stock Management and Control
- Oversee the recording of all stock receipts on the relevant system.
- Maintain accurate inventory records and stock levels.
- Conduct physical stock counts and reconcile them with system records.
- Investigate stock variances and implement corrective actions.
- Ensure stock management systems and documentation are accurate and up to date.
Compliance, Health and Safety
- Ensure compliance with company policies, procedures, and applicable regulations.
- Identify and monitor operational risks within the warehouse.
- Maintain accurate records and report discrepancies or areas of concern to management.
- Ensure compliance with health, safety, and environmental procedures.
- Promote and maintain a safe and healthy working environment.
- Minimise waste and prevent irregular or unnecessary expenditure.
Customer Service Management
- Maintain effective working relationships with internal and external customers.
- Ensure customer and operational requirements are met.
- Resolve operational and service-related issues promptly.
- Represent the business in meetings with relevant stakeholders when required.
- Monitor service delivery and ensure agreed service requirements are maintained.
Staff Supervision and Management
- Lead, supervise, and manage warehouse employees to ensure operational targets are achieved.
- Monitor employee performance and conduct performance appraisals.
- Establish performance objectives and identify training and development needs.
- Support employee development through ongoing training.
- Address employee relations matters fairly and promptly.
- Ensure compliance with company HR policies and procedures.
Cost and Financial Control
- Contribute to the preparation and implementation of departmental budgets.
- Monitor expenditure against budget and report deviations to management.
- Identify and implement cost-saving initiatives.
- Promote the efficient and economical use of resources.
- Minimise waste and control operational costs.
Salary
Market related