When it comes to finding the right staffing solutions in 2022, it helps to know which tasks, roles, or operations will most likely be outsourced in your industry. That way, it does not matter what province you and your business are located in. It could be Cape Town, Johannesburg; Durban, Gqeberha (Port Elizabeth), or anywhere in South Africa.
One of the most powerful benefits of an outsourced staffing solution is flexibility and the opportunity to leverage a personalised solution that fits your unique business needs. By knowing which tasks, roles or responsibilities are most predicted to be outsourced this year, you can make a more informed decision on which staffing solution may be best for your business.
This article introduces our prediction of the top five most outsourced tasks in 2022. If you want to gain a more immediate solution, contact MASA to connect with a leading staffing agency in South Africa.
1. Information Technology (IT)
Technology has rapidly evolved over the past ten years and will play an increasingly significant role in business during 2022 and beyond. Information technology (IT) is a core part of today’s advanced economy that smart companies are outsourcing to stay ahead.
According to Statista, the IT outsourcing industry is growing at a CAGR of 8.93% and will be worth a market volume of $551,956.3 million by 2026.
Of all the IT services, most companies engage in robotic process automation (RPA), like AI and software outsourcing. In fact, RPA and software development outsourcing together has a total contract value of over $30 billion worldwide (SuperStaff 2021).
Other outsourced IT tasks include planning and implementing digital transformation, mobile app support and management, and data center management.
The administration is a foundational part of any business and will always be a popular function to outsource regardless of the year. Top staffing agencies provide highly qualified admin staff to deliver efficient and empowering administration services.
Commonly-outsourced administrative activities include telephone services, bookkeeping, event management, payroll management, and more. Companies also hire virtual assistants (independent contractors who work on scheduling appointments to complete complex administrative activities).
The market size of virtual assistants was valued at $3,442 billion in 2019 and is predicted to grow by $44,255 million by 2027, according to a 2020 Allied Market Research survey.
3. Sales And Lead Generation
Sales and lead generation are unquestionably critical components of every business plan. Such operations, however, can be time-consuming and complicated, mainly because they require continual improvement to keep up with the ever-changing market circumstances.
So, to get more bang for their buck, businesses often outsource sales and lead-generation operations. If you’re worried about outsourcing due to extra costs, consider that utilising an in-house team requires you to recruit, train and pay another team member specifically for that function.
By partnering with an experienced staffing agency, you can gain access to the right staff ready to drive sales for your business. Not only can you avoid the expenses of recruiting, training, and management fees, but you can also save valuable time so your company can remain flexible to adapt to industry and market demands.
4. Competitive Research
The current economic landscape is competitive and requires businesses to remain on top of their game. Without competitive research, your business’s knowledge surrounding the competition is limited, resulting in a loss of revenue.
If you lack the skills, experience, and workforce to acquire detailed analysis views on your rivals, outsourcing competitive research can be a highly effective solution. In this case, a reputable vendor in this field should be able to give you a customised plan for analysing competitors and evaluating their business tactics.
With a remote team assisting you in competitive research, you and your team can save valuable time and focus solely on the strategy that will differentiate your company from its competitors.
5. Project Management
Finding and hiring an experienced and qualified person for project management responsibilities can seem to be complex and expensive, particularly for small companies.
But, when you choose to outsource a project manager, you have access to a larger pool of skilled and specialised individuals, typically at lower costs and without sacrificing quality.
Moreover, reputable project managers often have effective team and resource management abilities since they work with a wide range of customers in several sectors. As a result, they are typically comfortable dealing with people from different time zones, languages, and company climates.
Own your 2022
Handling a company in these times can undeniably be a time-consuming and challenging task. Many business owners are often unable to manage the complexities of responsibilities that their company requires to be effective.
This is where finding the right staffing solutions kicks in. Hiring qualified staff for all the tasks mentioned above is the ideal solution to ensure that your business runs smoothly.
However, hiring is time-consuming and expensive. If you don’t have the budget or patience to find the right people within your company, you might want to consider outsourcing as a wise alternative.
With a reputable staffing agency, you can access the best in different fields and save your business precious time and money. Outsourcing may come in many forms, from utilising a virtual assistant to handle minor administrative work to hiring a whole team to outsource entire operations.
If you are unsure which jobs to outsource, you can discuss with your staff and ask if outsourcing can assist in specific areas. That way, your current team feels included, and you solve your staffing solutions allowing you to focus on your business.
Greys Recruitment Services has over 20 years of experience in finding the right staffing solutions catered to your business problems. Get in touch with us today and visit our web page for more information.