About the Role
Location: Montague Gardens, Cape Town, Western Cape.
Salary: R8,300 per month.
Working Hours:
- Monday to Friday: 09:00 – 16:00
- Saturday: 09:00 – 13:00
- Sundays and public holidays off, unless otherwise required by the business.
Requirements
- Grade 12 (Matric).
- Previous experience as a Shop Assistant, Retail Assistant, Cashier or in a customer service role will be advantageous.
- Basic computer literacy, including Microsoft Office.
- Experience using point-of-sale (POS) systems will be advantageous.
- Basic numeracy and cash-handling skills.
- Good verbal communication and interpersonal skills.
- Strong customer service and organisational abilities.
- Good time-management skills and attention to detail.
- Ability to multitask in a fast-paced retail environment.
- Ability to work independently and as part of a team.
- Honest, reliable, punctual and professional.
- Physically fit and able to lift, move and replenish stock when required.
Key Responsibilities
- Greet customers and provide friendly, professional customer service.
- Assist customers with product enquiries and purchases.
- Process cash and card transactions accurately using the point-of-sale (POS) system.
- Receive, unpack, check, label and display incoming stock.
- Replenish shelves and ensure products are neatly and attractively presented.
- Monitor stock levels and report shortages or discrepancies to management.
- Assist with stocktaking, inventory control and stock management.
- Maintain a clean, organised and welcoming shop environment.
- Handle customer enquiries and resolve routine customer concerns professionally.
- Follow company policies, procedures and health and safety requirements.
- Assist with daily shop opening and closing duties as required.