About the Role
Our client, a specialist in soft beverage manufacturing, is seeking a results-driven Site Supervisor to oversee sales operations at their Pretoria facilities. The successful candidate must reside in immediate surrounding areas.
Minimum Requirements:
- Grade 12 / Matric.
- 3–5 years’ experience in sales, route sales or distribution, preferably within the FMCG industry, including at least 1–2 years in a supervisory role.
- Strong leadership skills, with a proven ability to manage sales teams and achieve sales targets.
- Good understanding of route planning, customer coverage, merchandising and building customer relationships.
- Experience in stock reconciliation, cash handling, banking, returns management and loss prevention.
- Computer literacy, particularly in Microsoft Excel, with the ability to prepare sales reports, monitor KPIs and use sales or stock management systems.
- A valid driver’s licence and willingness to travel regularly, conduct customer visits and accompany sales teams on their routes.
Key duties and responsibilities:
- Sales performance: Monitor daily, weekly and monthly sales targets and implement strategies to improve sales volumes and profitability.
- Team management: Supervise, motivate, coach and evaluate van sales representatives, drivers and sales assistants.
- Route management: Ensure route compliance, full customer coverage, effective scheduling and identification of new business opportunities.
- Market execution: Monitor product availability, promotions, pricing, merchandising and competitor activities in the market.
- Customer relationships: Maintain customer satisfaction, resolve complaints and build relationships with existing and potential customers.
- Stock and cash control: Ensure accurate stock reconciliation, cash handling, banking, returns and prevention of shortages or losses.
- Reporting and administration: Prepare sales reports, monitor KPIs, conduct daily sales meetings and report operational challenges to management.
- Compliance and discipline: Enforce company policies, vehicle safety standards, attendance requirements and performance expectations.