About the Role
Qualification
- Grade 12 (required)
- 2 - 5 years of relevant work experience in a Fleet Controller role.
- Experience with exports and imports is advantageous.
- Computer literacy (required)
- Advanced proficiency and working knowledge of Microsoft Excel spreadsheets
- Valid driver’s license
- Experience with Navis and the port.
- Must be able to work under pressure and meet tight deadlines
- Excellent time management skills
- Excellent verbal and written communication skills
- Excellent problem-solving skills
Duties & Responsibilities
- Dispatching of vehicles and drivers to ensure customers’ expectations are met, and drivers are correctly instructed to carry out successful, efficient deliveries.
- Ensure all fleet operation activities are entered accurately and efficiently using the company’s fleet management software live.
- To ensure all vehicles and drivers comply with statutory requirements (Hazchem, license permit, etc.)
- Using daily pre-check vehicle inspection completed by drivers, evaluate defects based on severity and report to workshop team.
- Tracking status updates via WhatsApp, email and/or telephone
- Fuel Management operations
- Liaise with the workshop team and third-party service providers to organise fleet maintenance tasks.
- Receive all breakdown calls and inform the Workshop team accordingly.
- Must be able to work long hours and under pressure. Dayshift/night shift rotation
- Answer the telephone for fleet enquiries, responding to calls within the remit of responsibility professionally and efficiently.
- Always maintain Health and Safety in the workplace.
- To carry out other tasks that may be required for the company from time to time.
- Recognise and work within the winning behaviours of the organisation and display high standards of integrity and professionalism.